The Company
Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we're just getting started. We are broadening our vision beyond diabetes to empower people to take control of health. That means personalized, actionable insights aimed at solving important health challenges. To continue what we've started: Improving human health.
We are driven by thousands of ambitious, passionate people worldwide who are willing to fight like warriors to earn the trust of our customers by listening, serving with integrity, thinking big, and being dependable. We've already changed millions of lives and we're ready to change millions more. Our future ambition is to become a leading consumer health technology company while continuing to develop solutions for serious health conditions. We'll get there by constantly reinventing unique biosensing-technology experiences. Though we've come a long way from our small company days, our dreams are bigger than ever. The opportunity to improve health on a global scale stands before us.
Commercial Execution & Enablement Manager – Healthcare – Bracknell, UK
Please note, internally, this position is titled: Manager, Sales Operations
Meet the team:
You'll join Dexcom's growing Commercial Excellence organization, where customer engagement, commercial deployment, enablement, analytics, and field execution come together to drive scalable growth across EMEA. Our mission is simple: ensure commercial strategy translates into consistent execution, execution translates into measurable impact, and impact translates into sustainable growth.
We serve as strategic partners to Country Leadership, Sales, Marketing, Medical, Market Access, and Sales Enablement teams, helping define what great looks like, identify scalable best practices, and accelerate adoption across EMEA. By connecting insights across markets, enabling smarter customer engagement, and driving commercial transformation, we ensure every market benefits from the collective experience, innovation, and success of the broader organization.
Where you come in:
- You serve as a strategic partner to the Director of Commercial Excellence, helping shape and advance the regional commercial enablement agenda and driving scalable commercial execution across EMEA.
- You lead the development, standardization, and adoption of commercial execution practices across segmentation, customer prioritization, account planning, call planning & tracking, & omnichannel engagement.
- You translate customer intelligence and commercial strategy into practical field processes, playbooks, and tools that help teams prioritize opportunities, prepare for customer interactions, and take the optimal next action.
- You support go-to-market transformations, new field-team deployments, market expansions, and commercial go-direct initiatives as a strategic advisor across customer strategy, role design, segmentation, targeting, engagement, execution, enablement, and performance measurement.
- You identify, benchmark, and scale successful practices across markets, connecting countries with similar commercial archetypes and ensuring innovative approaches can be rapidly adopted across the region.
- You partner with Sales Leadership and Sales Enablement to harmonize customer-facing roles, competencies, incentives, coaching standards, sales narrative expectations, and capability development approaches while maintaining appropriate flexibility for local market needs.
- You help design connected engagement approaches that coordinate field, inside sales, marketing, medical, market access, and service interactions into a more relevant and consistent customer journey.
- You establish performance measures and lead change activation efforts across new technologies, processes, operating models, and commercial capabilities, using insights, champion networks, stakeholder engagement, and adoption programs to accelerate business value realization.
What makes you successful:
- You have significant experience in Commercial Excellence, Sales Excellence, or a related customer-facing enablement discipline within a complex, multi-market organization.
- You possess deep expertise in segmentation, targeting, customer engagement, account planning, call planning, field execution, coaching excellence, sales effectiveness, and commercial performance management.
- You have successfully led large-scale commercial transformation initiatives and understand how to move organizations from strategy to execution through structured change activation and stakeholder engagement.
- You excel at creating scalable frameworks, playbooks, operating models, execution standards, and governance processes that can be adopted across diverse markets.
- You have a demonstrated ability to identify patterns, connect insights across countries, benchmark performance, and translate local successes into regional best practices.
- You understand how commercial deployment, customer engagement, capability development, coaching, incentives, analytics, and technology work together to drive sustainable commercial performance.
- You are skilled at facilitating workshops, leading cross-functional initiatives, influencing senior stakeholders, and building alignment across diverse teams and geographies.
- You are comfortable using customer, field, and performance insights to identify opportunities, prioritize investments, measure impact, and continuously improve commercial execution.
- You thrive in highly collaborative environments and can effectively lead through influence, partnership, credibility, and strategic thinking rather than direct authority.
What you’ll get:
- A front row seat to life changing CGM technology. Learn about our brave #dexcomwarriors community.
- A full and comprehensive benefits program.
- Growth opportunities on a global scale.
- Access to career development through in-house learning programs and/or qualified tuition reimbursement.
- An exciting and innovative, industry-leading organization committed to our employees, customers, and the communities we serve.
Travel Required:
Experience and Education Requirements:
- Typically requires a Bachelor’s degree with 8-12 years of industry experience2-5 years of previous management or lead experience
Flex/Hybrid Workplace: Your primary location will be your assigned Dexcom site but you may work part of the week from a home office. You must live within commuting distance of your assigned Dexcom site (typically within an hour’s commute).
To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Dexcom. Only authorized staffing and recruiting agencies may use this site or to submit profiles, applications or resumes on specific requisitions. Dexcom does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to the Talent Acquisition team, Dexcom employees or any other company location. Dexcom is not responsible for any fees related to unsolicited resumes/applications.
AI in Hiring Notice: We may use AI supported tools to help make our hiring process more efficient, consistent, and accessible for candidates around the world. All hiring decisions are made by people.
At Dexcom, we are committed to providing a fair and inclusive recruitment process, and welcome candidates of all genders and gender identities to apply. If any wording in this description appears unintentionally gendered or exclusionary, please be assured this is not intentional.
Should a reasonable accommodation be necessary to aid a disability, requests should be sent to Dexcom Talent Acquisition at talentacquisition@dexcom.com.
