Commercial Information Officer - Enterprise Credit

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description

Bank of America’s Enterprise Credit Analytics & Transformation Strategy (ECATS) team aggregates and delivers commercial credit data and analytical solutions for enterprise use. ECATS leverages advanced analytics to support revenue growth, expense and risk reduction, client value, portfolio optimization, pricing strategy, and enterprise data initiatives.

 

ECATS is seeking an experienced analyst to deliver actionable information and business intelligence solutions to credit teams and key partners. The role will focus on transforming complex data into meaningful reporting, dashboards, and analytical solutions that improve decision-making, efficiency, and speed to market.

Responsible for leading technology implementations, upgrades, conversions, and training, while overseeing complex financial and management reporting activities for the commercial region. Areas of responsibility include client relationship data integrity, profitability analysis, financial reporting and forecasting, performance management, and ad hoc management reporting. Provides consulting expertise and strategic guidance to managers and associates on technology, research, productivity, budgeting, performance management, and data integrity. Leads large, complex projects and special initiatives, partnering with senior management to evaluate existing processes and implement improvements. Directs team activities with minimal supervision and develops communication and training content to support regional initiatives and best practices. Applies deep knowledge of business processes and their impacts across organizational groups and divisions.

 

Responsibilities:

• Source, prepare, analyze, and manage complex commercial credit data.
• Develop targeted reporting and interactive dashboards supporting data discovery and business decisions.
• Work across multiple data environments using advanced analytical tools and processes.
• Partner with Business Intelligence, Technology, Architecture, and Credit teams.
• Support recurring production reporting and ad hoc analytical requests.
• Develop and automate data and reporting solutions to improve efficiency and consistency.

Required Qualifications:

• 2–3 years of experience with Oracle, SQL Server, Alteryx, and Tableau, including data manipulation and report/dashboard development.
• Experience with Oracle, SQL Server, Trino, Alteryx, Starburst, and Tableau in complex data and business intelligence environments.
• Ability to aggregate and synthesize large volumes of data into actionable business insights.
• Experience developing automated, self-service reporting and dashboard solutions.
• Strong data quality analysis, troubleshooting, and problem-resolution skills.
• Working knowledge of data governance and data usage requirements.
• Excellent written and verbal communication skills, including the ability to explain complex information to both technical and non-technical audiences.
• Demonstrated ability to work effectively in a collaborative, cross-functional environment.

Desired Qualifications:

• Comprehensive understanding of the commercial lending lifecycle and associated Enterprise Credit data, from loan origination and servicing through client management and exposure.
• Working knowledge of key Enterprise Credit platforms, processes, and data sources, including CRP, LoanIQ, Workplace, CreditCenter, GUS, GMS, Precision Lender, Salesforce, Risk Rating Scorecard, and Profitability.
• Proven ability to collaborate across business, data, and technology teams while effectively navigating changing priorities, processes, and technical environments.
• Demonstrated ability to independently prioritize and execute multiple complex, high-priority deliverables while maintaining accuracy and timeliness.

Education: Bachelor’s Degree or equivalent work experience

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Pay Transparency details

US - IL - Chicago - 110 N Wacker Dr - Bank Of America Tower Chicago (IL4110)

Pay and benefits information

Pay range

$94,000.00 - $144,000.00 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.