At World Fuel, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team. Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. Our high-performance culture is what allows us to drive sustained growth. Stronger together, we promote an environment where individuals can thrive.
Commercial Operations Specialist (Korean Speaker)
Location: Singapore
About the Role
World Fuel is seeking a highly organized and customer-focused Support II, Commercial Operations professional to support our Korea Customer Team within our global Marine business.
This role is ideal for someone who thrives in a fast-paced, international environment and enjoys working at the intersection of customer support, commercial operations, and deal execution. You will play a critical role in supporting the day-to-day operational activities of the business, ensuring accurate documentation, timely communication, and seamless coordination between internal teams, customers, and suppliers.
As part of a global organization, you will collaborate with colleagues and customers across multiple time zones while contributing to the delivery of exceptional service to our customers.
What You'll Do
Commercial & Operational Support
- Support the Korea Customer Team with day-to-day operational and administrative activities.
- Monitor and communicate physical delivery status updates to internal and external stakeholders.
- Coordinate the flow of pricing, market, and port information across the business.
- Assist with deal administration and execution to support commercial activities.
Contract & Documentation Management
- Prepare and issue sales confirmations and related commercial documentation.
- Assist with contract administration and ensure accurate processing of customer transactions.
- Maintain organized and up-to-date records, documentation, and filing systems.
- Ensure all transaction-related documentation is complete, accurate, and compliant with internal standards.
Reporting & Data Analysis
- Extract and compile operational and performance data for reporting and analysis.
- Support reporting activities by preparing Excel-based reports and performance statistics.
- Assist with tracking operational metrics and supporting continuous process improvements.
Customer & Stakeholder Coordination
- Act as a key point of coordination for Korean-speaking customers and internal stakeholders.
- Build strong working relationships with commercial, operations, and administration teams.
- Communicate effectively in a multicultural and global business environment.
What We're Looking For
Qualifications
- Bachelor's degree or equivalent experience.
Experience
- 3 to 5 years of experience in a customer support, commercial support, operations, or administrative role.
- Experience within the marine, shipping, trading, energy, or oil industry is preferred but not required.
- Experience supporting commercial teams, sales operations, or contract administration activities is highly advantageous.
Skills & Competencies
- Fluency in Korean and English, both written and spoken, to support Korean-speaking customers and stakeholders.
- Additional proficiency in Chinese or Japanese is an advantage.
- Strong attention to detail with the ability to manage multiple priorities and deadlines.
- Excellent organizational and problem-solving skills.
- Advanced proficiency in Microsoft Excel and strong working knowledge of Microsoft Word and PowerPoint.
- Strong interpersonal and communication skills.
- Ability to work effectively within a multicultural and globally distributed team environment.
- Comfortable working in a dynamic business that may occasionally require support outside of regular business hours.
Why Join World Fuel?
- Work with a leading global energy and marine solutions company.
- Join a collaborative and international team supporting customers across Asia.
- Gain exposure to commercial operations, marine fuel logistics, and global trade.
- Be part of a business where your work directly contributes to customer success and operational excellence.
If you are detail-oriented, customer-focused, and enjoy supporting fast-paced commercial operations, we would love to hear from you
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Please note that by submitting an employment application you consent to World Fuel Services processing your information for this role and potentially for future employment opportunities, in accordance with applicable laws. To learn more about how we protect and/or process personal information, please visit the WFS Privacy Center at: https://www.wfscorp.com/en/privacy-center.
World Fuel Services (Singapore) Pte. Ltd.
