Commercial Policy Lead

We are seeking a strategic Commercial Policy Lead to shape Discord's approach to monetization and revenue products. As a key member of the Product Policy organization, you will develop and implement advertising and commerce policies that enable Discord's business while maintaining platform safety and user trust. This role requires a deep understanding of digital commerce, creator economies, and advertising ecosystems, with the ability to balance business objectives with responsible platform practices.

Please note: This role involves regular exposure to potentially disturbing content, including violence, hate speech, and other harmful material.

What you'll be doing

• Lead policy development for Discord’s ads and/or commerce business. Flex into policy work for Discords other products as needed.
• Create frameworks that enable sustainable business growth while protecting users from deceptive practices, fraud, and economic harm.
• Partner with Legal and Compliance to ensure policies meet regulatory requirements across global markets.
• Develop clear guidelines for acceptable advertising and commerce.
• Leverage AI tools and data analytics to identify emerging commercial risks and policy gaps.
• Represent Discord externally to key business partners, advertisers and other external industry organizations parties where needed.
• Translate complex policy requirements into actionable business guidelines that sales and product teams can implement effectively.
• Provide policy guidance to product teams throughout the development lifecycle.
• Collaborate with Trust & Safety to ensure commercial policies can be effectively enforced at scale with AI and human review.

What you should have

• 5+ years of experience in advertising policy, platform monetization or related roles within technology companies.
• Proven experience with at least two areas: digital advertising, third party data providers, brand safety and suitability, subscription business models or developer APIs/SDKs.
• Experience using AI in day-to-day projects and workflows.
• Comfort and sound decision-making in ambiguous and evolving situations.
• Experience working with revenue teams and understanding business metrics/KPIs.
• Strong analytical skills with ability to use data to inform policy decisions.
• Excellent communication skills for both technical and business stakeholders.

Candidates must reside in or be willing to relocate to the San Francisco Bay Area (Alameda, Contra Costa, Marin, Napa, San Francisco, San Mateo, Santa Clara, Solano, and Sonoma counties). Relocation assistance may be available.