Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.
At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.
Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.
About our property:
Welcome to South Seas, a premier resort destination in the Pyramid Global Hospitality portfolio, located on the beautiful shores of Captiva Island, Florida. Featuring 279 guest rooms and over 7,000 sq ft of meeting and event space, South Seas spans 330 acres of coastal beauty, offering a truly unique setting for hospitality professionals.
At South Seas, team members have the opportunity to be part of a resort experience unlike any other, surrounded by pristine beaches, a thriving wildlife preserve, and a setting that showcases the best of Southwest Florida. From supporting memorable events to delivering exceptional guest experiences across the resort's diverse offerings, every role plays an important part in bringing the South Seas experience to life.
Joining our team means becoming part of a people-first culture that values teamwork, growth, and a passion for hospitality. Whether you're building your career in guest services, food and beverage, recreation, housekeeping, sales, or another department, you'll find opportunities to learn, grow, and make a meaningful impact. If you're looking for a rewarding career in a unique island setting, we invite you to explore the opportunities available at South Seas and apply today.
What you will have an opportunity to do:
Our Property:
Captiva Island has been the destination of choice for generations of families. South Seas, for many, is where the destination has come to life. The 330-acre retreat and wildlife nature preserve on the Florida Gulf Coast offers elevated coastal experiences and world-class amenities designed to appeal to a multitude of guests. Join this passionate and hardworking team and enjoy working in paradise.
Our Core Values:
We are in the business of creating an authentic sense of place for families to return to time and time again while committing ourselves to creating memorable and fun experiences through passionate, attentive service. This mantra is reflected in everything we do and every interaction we have whether it be in hospitality operations management, asset management, development, or sales & marketing. Our values define who we are.
- Be Authentic
- Practice Humility
- Cultivate Teamwork
- Value Time
- Be Trustworthy
We offer a very competitive salary and generous benefits including:
- Low-cost Medical, Dental, Vision Plans
- Paid Life Insurance
- Short- and Long-Term Disability
- Paid Time Off & Holidays
- 401(k) with Company Match
- Commuter and Company-paid Toll Programs
- Complimentary Shift Meal
Position Summary
South Seas is seeking a dependable and detail-oriented Commercial Pool Cleaner responsible for maintaining the cleanliness, water quality, appearance, and overall condition of the resort's swimming pools and children's aquatic play area at Captiva Landing.
This position performs routine commercial pool cleaning, water testing and chemical balancing, equipment inspections, and preventative maintenance to ensure all assigned aquatic areas remain clean, safe, properly maintained, and guest-ready.
Essential Duties & Responsibilities
- Perform daily and scheduled cleaning and maintenance of resort swimming pools and assigned aquatic areas.
- Skim pool surfaces and remove leaves, debris, and other materials.
- Vacuum pools using manual or automated pool-cleaning equipment.
- Brush and clean pool walls, floors, tile, steps, drains, and other surfaces as needed.
- Clean and maintain pool filters, baskets, strainers, and related equipment.
- Test pool water regularly for chlorine, pH, alkalinity, and other required water-quality levels.
- Add and adjust pool chemicals as necessary to maintain proper water chemistry and sanitation standards.
- Maintain accurate records of water testing, chemical levels, treatments, and maintenance performed.
- Inspect pumps, filters, valves, piping, circulation systems, and other pool equipment for proper operation.
- Monitor pool water levels and make adjustments as necessary.
- Identify leaks, equipment malfunctions, water-quality concerns, or other maintenance issues and report or address them promptly.
- Perform basic troubleshooting and minor repairs to pool equipment when qualified to do so.
- Safely handle, store, and use pool chemicals in accordance with manufacturer guidelines, safety procedures, and applicable regulations.
- Maintain pool-cleaning equipment, tools, supplies, and chemical storage areas in a clean and organized condition.
- Monitor chemical and maintenance supply inventory and communicate replenishment needs to leadership.
- Ensure assigned pools and aquatic areas meet applicable health, safety, and sanitation requirements.
Captiva Landing Children's Aquatic Play Area
- Perform routine cleaning and water-quality maintenance of the children's aquatic play area at Captiva Landing.
- Maintain the cleanliness and sanitation of shallow-water play areas and surrounding aquatic surfaces.
- Inspect slides, the dump bucket, drains, and other aquatic play components for cleanliness and visible maintenance or safety concerns.
- Test and maintain appropriate water chemistry and sanitation levels for the aquatic play area.
- Monitor pumps, filtration, circulation, and water-delivery systems serving the aquatic play area for proper operation.
- Remove debris and other materials from the aquatic play area as needed.
- Promptly report damaged, malfunctioning, or unsafe slides, play components, equipment, or surfaces to Engineering/Facilities leadership.
- Coordinate with appropriate team members when an aquatic area or component requires repair or needs to be temporarily taken out of service.
Guest Service & Safety
- Maintain a professional appearance and provide courteous service when interacting with resort guests.
- Be mindful of guest activity when performing cleaning or maintenance in occupied pool areas.
- Maintain clean and orderly work areas and minimize disruption to the guest experience.
- Follow all South Seas safety procedures, policies, and chemical-handling requirements.
- Immediately report potential safety hazards or conditions requiring additional attention.
- Perform additional duties as assigned based on resort operational needs.
What are we looking for?
Qualifications
- High School Diploma or GED.
- Valid Drivers License. MVR will be checked.
- Previous experience cleaning and maintaining commercial swimming pools strongly preferred.
- Working knowledge of pool water chemistry, sanitation, and chemical balancing.
- Knowledge of commercial pool pumps, filtration, circulation systems, and related equipment preferred.
- Ability to properly and safely handle pool chemicals.
- Ability to identify basic pool equipment, water-quality, and maintenance issues.
- Experience using pool vacuums, brushes, water-testing equipment, and other pool-maintenance tools.
- Strong attention to detail and ability to consistently maintain cleanliness and water-quality standards.
- Ability to work independently, prioritize responsibilities, and maintain multiple pool and aquatic areas.
- Dependable and able to respond promptly to pool and aquatic maintenance concerns.
- Ability to communicate effectively with Engineering/Facilities leadership and other resort departments.
- Valid driver's license preferred.
Preferred Qualifications
- Commercial pool maintenance experience in a resort, hotel, condominium, recreation facility, water park, or similar high-volume environment.
- Certified Pool Operator (CPO) certification preferred.
- Experience maintaining multiple commercial swimming pools or aquatic recreation areas.
- Experience with commercial pool filtration, circulation, and chemical systems.
Physical Requirements
- Ability to frequently stand, walk, bend, stoop, kneel, reach, and perform repetitive physical tasks.
- Ability to lift, carry, push, or pull pool chemicals, equipment, and supplies weighing up to 50 pounds.
- Ability to work around swimming pools, shallow-water aquatic areas, wet surfaces, chemicals, and mechanical equipment.
- Ability to work outdoors for extended periods in Florida heat, humidity, rain, and other weather conditions.
Schedule
- Full-time, hourly position.
- Must have flexible availability based on resort operational needs.
- Schedule may include early mornings, weekends, and holidays.
- Availability may be required to respond to unexpected pool or aquatic-area maintenance needs.
Our company (“Company”) fully subscribes to the principles of Equal Employment Opportunity. It is our policy to provide employment, compensation, and other benefits related to employment based on qualifications, without regard to race, color, religion, national origin, age, sex, veteran status, genetic information, disability, or any other basis prohibited by federal, state or local law.
In compliance with the Americans with Disabilities Act (ADA) and applicable federal, state and/or local laws, it is our policy to provide reasonable accommodation upon request during the application process to applicants in order that they may be given a full and fair opportunity to be considered for employment.
As an Equal Opportunity Employer, we intend to comply fully with applicable federal, state and/or local employment laws and the information requested on this application will only be used for purposes consistent with those laws. To the extent required by applicable law, The Company maintains a drug- free workplace.
Compensation:
$20.00
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$20.00
Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.
