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Australia
Hybrid
Job Summary
Focus of the Role
As the Commercial Product Owner Principal, Telstra Business Mid-Market Data and Connectivity (DAC), you’ll lead a high-profile portfolio with strong growth ambition in a highly competitive market.
You’ll set the commercial direction for the Mid-Market DAC portfolio and deliver financial and strategic outcomes aligned to Telstra’s Connected Future 30 ambition. Working closely with Product, Sales and Channel, Service and Delivery, Finance, Pricing, Marketing, Legal and Regulatory teams, you’ll grow the Fixed DAC portfolio and protect a significant revenue base.
A key part of this role will be building strong relationships with Sales Channel stakeholders to accelerate momentum, unlock growth opportunities and drive customer and commercial outcomes across Direct, Partner and Integrated Sales Hub channels.
What We Offer
Performance-related pay
Access to thousands of learning programs so you can level-up
Global presence across 22 countries; opportunities to work where we do business.
Purchased annual leave scheme
Additional Telstra day off
Additional 30% off Telstra products and services
Toolkit provided (laptop + mobile phone + plan paid for)
What You’ll Do
As the Mid-Market DAC Product Owner, you will:
Deliver financial targets through the design and execution of strategic initiatives, including retention and acquisition base management, offer development, product launch, channel unlock, O2A acceleration and revenue assurance.
Lead the commercial growth agenda for the Fixed DAC portfolio, balancing customer outcomes, revenue performance, cost impacts and long-term value creation.
Partner with business channels, including Direct and Partners, as well as key vendors, to drive commercial and customer outcomes.
Collaborate across Product, Sales and Channel, Service and Delivery, Finance, Pricing, Marketing, Legal and Regulatory teams to align priorities and execute at pace.
Lead and develop an agile team of subject matter experts across Marketing, Commercial, Data and AI, and Channel to deliver targets while supporting their growth and development.
Translate strategic objectives into actionable plans, including epics, resource requirements, dependencies and quarterly priorities.
Manage the strategic direction of Telstra Enterprise Funds across legacy and digital channels to influence customer retention and loyalty.
Contribute to critical cross-company programs, including Digitisation and Grow Business company objectives.
Use market trends, commercial insights, customer cohort analysis and data-driven recommendations to shape the Fixed DAC roadmap and support decision-making.
Maintain clarity and focus across the team by prioritising the product backlog according to business value, customer needs and performance metrics.
Identify and mitigate commercial risks, delivery challenges and systemic barriers that may impact the team’s ability to deliver sprint goals.
Foster a culture of continuous improvement, innovation, strong problem solving and accountability.
Make a meaningful contribution to the Commercial Chapter Area by sharing domain expertise, building strong cross-functional relationships and leading chapter initiatives.
About You
You are a commercially strong, outcomes-focused leader with experience developing the vision for complex or strategically significant products, programs or portfolios. You bring a strong mix of commercial leadership, product ownership, strategic planning, financial acumen, stakeholder influence, channel execution and team leadership.
You are comfortable operating in a matrix environment, influencing senior stakeholders and bringing cross-functional teams together around a clear commercial agenda. You can move between strategy and execution, using insight, judgement and commercial discipline to drive growth, improve customer outcomes and maximise value for the business.
To be successful in this role, you’ll bring:
Demonstrated experience delivering strategic initiatives end to end, from design through to channel execution and post-implementation review.
Advanced commercial and financial acumen, with the ability to make sound recommendations that generate ROI while balancing short and long-term trade-offs.
Strong enterprise-wide stakeholder management, with the ability to engage, collaborate and influence across all organisational levels.
Experience leading cross-functional teams to design and execute initiatives that improve customer experience and maximise commercial value.
Strong strategic planning capability, including translating objectives into actionable plans and managing resources, epics and dependencies.
Substantial experience identifying key commercial risks and developing robust mitigation strategies.
Proven leadership experience coaching, mentoring and developing teams.
Strong capability across business planning, commercial analysis, influential communication, negotiation, prioritisation, problem solving and decision-making.
Experience operating in or supporting a B2B sales environment, including channels, operations or enablement, will be highly regarded.
Experience with B2B go-to-market or channel execution at pace will also be highly regarded.
Additional Information
If you enjoy collaborating with different people and delivering amazing experiences for the customer, we want to hear from you!
As part of your application with Telstra, you may receive communications from us on +61 440 135 548 (for job applications in Australia) and +1 (623) 400-7726 (for job applications in the Philippines and India).
When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders and abilities because we know that diversity not only strengthens our team but also enriches our work. We have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is safe and can thrive.
As part of the hiring process, all identified candidates will undergo a background check, and the results will play a role in the final decision regarding your application.
We work flexibly at Telstra. Talk to us about what flexibility means to you. When you apply, you can share your pronouns and / or any reasonable adjustments needed to take part equitably during the recruitment process .