At Phase Integration, we help businesses reach new levels of performance by bridging the gap between facilities and integrated office technology through unbiased consulting and project management solutions.
General position summary:
Responsible for the overall management of a range of technology-based projects, which may include but not be limited to: Structured Cabling, Audio Visual, Access Control, Security, Sound Masking & Lighting Control.
Essential Duties & Responsibilities:
- Collaborate with the sales team with on-site surveys, the client needs analysis and presentation of new technologies to clients
- Support sales team with coordinating complex design engagements and project coordination
- Create a rough order of magnitude estimate (ROM) with a focus on customer value and functionality
- Provide the ROM and other preliminary design needs to engineering for the final design, bill of materials and drawings to be produced
- Work with vendors in each technology trade and provide them with the design package for them to provide a quote
- Attend on-site and remote meetings deemed necessary for the project
- Participate in project kickoff meetings with internal staff, clients and other trades associated with the projects
- Creates and maintains project documentation including schedules, budgets, labor plans, and project management task worksheets.
- Research new products and technologies for use in innovative and efficient commercial technology designs
- Maintain knowledge of latest products as well as trends in the unified communication industry
- Oversee and manage in house showroom technology
- Provide leadership, mentoring and training to other junior employees within the workplace technology department.
- Protect the confidentiality of information, including client list and company processes and procedures
- Promote continuous quality improvement efforts to enhance the services provided to clients and internal staff by demonstrating positive attitudes and actions through a display of courtesy, congeniality, cooperation, initiatives, sensitivity, and professionalism.
Job Skills Required:
- Background in workspace technology (3+ years)
- Ability to read and understand technical designs, drawings, and product specifications
- Ambition to continuously learn about new technology products and implementations strategies
- Strong vendor and client management skills; cooperate and collaborate with internal and contracted technicians, programmers and support personnel
- Effective communication and leadership skills, including mentoring and human resource development
- Ability to effectively manage multiple projects
- Ability to work within tight timeframes
- Must be able to travel to branches 25% of the time
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Education & Experience:
- Bachelor's degree from four-year college or university preferred; 3+ years industry experience
Language Skills:
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to write routine reports.
- Ability to speak effectively before groups of customers or employees of organization.
Mathematical Skills:
- Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
- Ability to apply concepts of basic algebra and geometry.
Reasoning Ability:
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
- Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Computer Operations:
- To perform this job successfully, an individual should have strong knowledge of Microsoft Office Suite, and the ability to learn and effectively use software applications such as move management, accounting/billing, HRIS and other applications used in the performance of job duties.
Planning/Organization:
- Ability to prioritize and re-prioritize as situations and needs change throughout the workday
- Ability to multi-task and organize workflow to manage daily responsibilities, meet deadlines and prioritize work
Certificates/Licenses/Registrations:
Physical/Environmental Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Noise level in in the work environment is usually moderate.
Physical Activity Level:
- The employee must occasionally lift and/or move up to 10 pounds.
- While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear.
- The employee is occasionally required to reach with hands and arms.
Manual Dexterity:
- Manual dexterity sufficient to reach/handle items, works with the fingers, and perceives attributes of objects and materials.
Special Vision Requirements:
- Specific vision abilities required by this job include close vision and ability to adjust focus.
