Communications Intern

Responsibilities & Essential Duties

Content Creation 
• Draft and edit press releases, blogs, guest stories, and newsletter content that reflects Community Action House’s voice and values.
• Support the development of eNewsletters and email campaigns.
• Assist in the design and creation of communication materials in line with the organization's visual branding
General Communications Support
• Participate in brainstorming sessions, team meetings, and Communications Calendar planning.
• Help track analytics for email engagement to assess impact and optimize future content.
• Provide support as needed for fundraising campaigns and donor events.
• Other duties as assigned. 

Qualifications

Ability to write clearly, concisely, and in a compelling voice tailored for different audiences and platforms.
Experience in creating both long-form content (blogs, press releases) and concise, compelling short-form content for social media.
Experience in graphic design. 
Access to consistent and reliable transportation to travel between locations
Ability to work effectively in collaboration with diverse groups of people.
Willingness and interest in continuous learning and adaptation based on your professional interests and organizational needs.
A high standard of performance and integrity, and ability to lead by example to foster a positive workplace culture.
Proficiency in clear and effective written and verbal communication, and ability to develop trusting professional relationships.
Demonstrate a genuine passion for our mission and a commitment to upholding our team’s values: Radically Welcoming, Guest-Centered, Lead with Kindness, Curiosity-Driven, Always Improving, Collaborative by Design, Contagious Commitment, & One Team.

Education & Experience

High School Diploma required. Some college preferred.
No supervisory experience required
Bilingual Spanish proficiency preferred

Position Details

Position Type: Part-time Internship, 10-15 hours per week
Overtime Status: non-exempt
Reports To:  Communications Manager
Direct Reports: none
Department: Communications
Primary Location: Food Club & Opportunity Hub
Position Term: January 2027 - May 2027
Compensation: $15/hour

Supervision Received: Specific Direction: Receives detailed work instructions or guidance for performing repetitive tasks. Supervisor monitors progress and provides feedback or correction as needed to ensure that tasks are completed according to expectations.
 
Supervisory Responsibilities: None: Does not have formal people leading (supervisory) responsibilities.
 
Physical Requirements
Frequently work in stationary position 
Frequently move about work area
Occasionally use hands/fingers to handle or feel
Occasionally reach with hands and arms
Occasionally ascend/descend (stairs/ladder/etc.)
Occasionally bend, stoop, kneel, crouch, or crawl
Frequently use eyesight clarity/accuracy or visual perception
Frequently read and understand written word
Continuously operate computer and general office machines
Occasionally  Work outside in variable weather conditions
Occasionally ability to push, pull, and lift up to 30 pounds

Other Factors
Access to consistent and reliable transportation
Evening hours occasionally, on a pre-scheduled basis
Weekend hours occasionally, on a pre-scheduled basis

About Community Action House

Since its founding in 1969, Community Action House has been the focal point of community efforts to provide critical support and pathways out of poverty for our neighbors in need. Our community-powered work takes a client-centric approach that meets people wherever they are at and offers services that enhance ownership and agency. Our work is organized in three interconnected areas: Food Access, Resource Navigation, and Financial Wellness. Welcome, excellence, and collaboration are some of our core values. (www.communityactionhouse.org)

In October 2021, we launched our new ‘Food Club & Opportunity Hub’ to expand efficient, impactful healthy food assistance with the on-site integration of other pathway programs. More recently, we announced a partnership with Dwelling Place to help address the affordable housing crisis here in Holland. In July 2023, we publicly launched our expansion of Lakeshore Food Rescue. (www.lakeshorefoodrescue.org)

In April 2026, we are launching our second Resale Store in Holland, MI. Our first Resale Store has proven that it can generate consistent, flexible funding that directly supports our work—while also providing practical resources for the people we serve. A second store allows us to scale that success. It’s a high-impact use of community assets: turning donated goods and volunteer engagement into reliable income, reducing our dependence on fluctuating grants and charitable contributions. (https://www.communityactionhouse.org/resale-expansion)

Organizational budget: $14M+ (inclusive of $7-8M of in kind support)
Agency Size: 80 staff and 3,000+ annual volunteers

Our Values

Who we are. Who we aspire to be. What drives us. What unites us. 
> Radically Welcoming
> Guest-Centered
> Lead with Kindness
> Curiosity-Driven
> Always Improving
> Collaborative by Design
> Contagious Commitment
> One Team

If you’re excited to collaborate on our mission, grow your skills, and be part of a team that deeply cares, we’d love to hear from you.

Applications

An application is required to be submitted through our Jobs page of our website. Interviews are conducted on a rolling basis. The application process includes a phone interview and two onsite interviews. Community Action House will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If a reasonable accommodation is needed, please contact accommodations@communityactionhouse.org - thank you.

Equal Opportunity Employer

Community Action House is committed to creating a diverse work environment and is proud to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, sex (including pregnancy, childbirth, medical condition related to pregnancy or childbirth), sexual orientation, and gender identity, national origin, disability, age, genetic information, height, weight, marital status, veteran status, or any other status protected under applicable federal, state, or local laws. We encourage applicants of all backgrounds to apply. 
 
Note: This job posting is a description of the typical duties of this position, and is not intended to be a comprehensive list of all duties. Job incumbents may be asked to perform other duties as required.