Complex Director of Engineering

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

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About our property:

Welcome to The Midland Hotel, a distinguished property in the Pyramid Global Hospitality portfolio. Located in the bustling heart of Chicago, Illinois, our hotel features 403 stylish guest rooms and 12,589 sq ft of versatile meeting space, creating an exceptional environment for both guests and employees.   At The Midland Hotel, we pride ourselves on delivering outstanding service and creating memorable experiences. As a member of our team, you'll work in a dynamic and supportive setting, surrounded by the vibrant energy and iconic architecture of Chicago. We offer diverse positions across various departments, including guest services, food and beverage, housekeeping, spa and wellness, sales and marketing, and more.   Joining our team means becoming part of a close-knit community that values teamwork, professionalism, and a passion for excellence. We provide comprehensive training programs to ensure our employees have the skills and knowledge needed to excel in their roles. If you are a dedicated and enthusiastic individual with a passion for hospitality, we invite you to explore the exciting career opportunities available at The MIdland Hotel. Take the first step towards a rewarding career by applying today.   At Pyramid Global Hospitality, we are committed to caring for our team members by offering a comprehensive benefits package for full-time employees. Our benefits include medical insurance with employer contribution and vision, dental, life, pet, and accident insurance options. We also provide a 401(k) program with an employer match and immediate full vesting. In addition, employees enjoy paid time off and exclusive discounts across our portfolio of hotels. Join our team and experience the support, flexibility, and benefits that help you thrive both professionally and personally.

What you will have an opportunity to do:

Complex Director of Engineering

Position Summary
The Complex Director of Engineering is responsible for overseeing the engineering, maintenance, safety, and physical operations of multiple hotel properties within a complex or shared management structure. This leadership role ensures that all hotel facilities, guest rooms, public areas, back-of-house spaces, mechanical systems, and life safety systems are maintained to company, brand, and regulatory standards while supporting exceptional guest and associate experiences.

The Complex Director of Engineering provides strategic leadership and operational oversight for all engineering functions across assigned properties, including preventive maintenance programs, capital projects, energy management initiatives, vendor relationships, and emergency response procedures. This position works closely with hotel leadership teams to maintain operational efficiency, property appearance, and asset protection.

Essential Functions

Engineering & Facility Operations

• Direct and oversee all engineering and maintenance operations for multiple hotel properties.
• Ensure the safe, efficient, and uninterrupted operation of building systems including HVAC, plumbing, electrical, kitchen equipment, elevators, fire/life safety systems, and guest room equipment.
• Develop and implement preventive maintenance programs to protect physical assets and minimize operational disruptions.
• Monitor property conditions and prioritize repair and maintenance needs across all assigned locations.
• Ensure all work is completed in compliance with company standards, brand requirements, OSHA regulations, and local building codes.

Leadership & Team Management

• Lead, develop, and support engineering managers, supervisors, and engineering associates across multiple properties.
• Provide coaching, performance management, scheduling oversight, and training for engineering teams.
• Foster a culture focused on safety, accountability, teamwork, and service excellence.
• Partner with department leaders to address operational and facility-related concerns impacting guest and associate satisfaction.

Financial & Administrative Responsibilities

• Develop and manage engineering department budgets, including labor, utilities, maintenance supplies, and capital expenditures.
• Monitor expenses and identify cost-saving opportunities related to energy consumption, maintenance operations, and vendor services.
• Assist with long-term capital planning, renovation projects, and asset preservation strategies.
• Maintain accurate engineering logs, inspection records, work orders, and compliance documentation.

Safety & Compliance

• Oversee hotel safety programs and ensure compliance with all federal, state, and local regulations.
• Ensure all properties maintain compliance with fire/life safety inspections and operational standards.
• Lead emergency response efforts related to facility operations, utilities, weather events, or equipment failures.
• Maintain proper certifications, permits, and inspection documentation for assigned properties.

Vendor & Project Management

• Manage relationships with contractors, service providers, and vendors.
• Coordinate repair projects, renovations, and maintenance contracts across multiple locations.
• Review vendor proposals and ensure work quality, cost effectiveness, and timely completion of projects.

Qualifications

• Bachelor’s degree in Engineering, Facilities Management, Hospitality Management, or related field preferred.
• Minimum of 5–7 years of engineering or facilities leadership experience in hospitality, commercial facilities, or related environments.
• Multi-property or complex hotel experience preferred.
• Strong knowledge of HVAC, electrical, plumbing, mechanical, and life safety systems.
• Demonstrated leadership, budgeting, and project management experience.
• Ability to interpret blueprints, technical manuals, and maintenance documentation.
• Strong organizational, communication, and problem-solving skills.
• Proficiency in maintenance management systems and Microsoft Office applications.

Physical Requirements & Working Conditions

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this position:

• Ability to stand, walk, climb stairs, and move throughout hotel properties for extended periods of time.
• Ability to lift, carry, push, or pull up to 50 pounds occasionally.
• Frequent bending, stooping, kneeling, reaching, and climbing ladders as needed.
• Ability to work in mechanical rooms, rooftops, kitchens, laundry areas, and other operational spaces with varying temperatures and noise levels.
• Ability to respond to emergency situations during evenings, weekends, holidays, and overnight hours as operational needs require.
• Frequent use of computers, mobile devices, radios, and maintenance equipment.
• Ability to travel between multiple properties as assigned.

Work Environment

This position operates in a fast-paced hospitality environment with frequent interaction with guests, associates, contractors, and leadership teams. The role may involve exposure to mechanical equipment, cleaning chemicals, construction areas, confined spaces, varying weather conditions, and high-noise environments.

Equal Opportunity Employer Statement

Pyramid Global Hospitality is an equal opportunity employer committed to fostering a diverse, inclusive, and respectful workplace. All qualified applicants will receive consideration for employment without regard to protected status under applicable federal, state, or local laws.

What are we looking for?

Compensation:

$160,000

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$190,000

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.