Compliance Analyst

Accountabilities

• Review and adjudicate KYC and identity verification cases across multiple regions, including identity document checks, liveness verification, and cross-validation of personal information.

• Independently assess ambiguous, complex, and high-risk cases, documenting decisions clearly and escalating cases when additional review is necessary.

• Detect and investigate identity and document fraud, including forged or manipulated documents, synthetic and stolen identities, and impersonation attempts.

• Conduct sanctions screening, politically exposed person (PEP) checks, and adverse-media reviews, resolving false positives and escalating confirmed or potential matches in accordance with AML procedures.

• Apply relevant compliance and risk frameworks consistently, ensuring decisions are supported by clear documentation and can withstand audit scrutiny.

• Perform quality assurance reviews of completed verification cases, sampling decisions to assess accuracy, identify policy deviations, and categorize errors.

• Participate in and facilitate calibration sessions, monitor accuracy metrics and recurring errors, and provide constructive feedback to verification reviewers.

• Translate quality assurance findings into practical improvements, including policy updates, workflow adjustments, reviewer guidance, and targeted training.

• Identify emerging fraud trends, control weaknesses, and operational risks, providing actionable recommendations to compliance and operations leadership.

• Help refine verification playbooks, decision trees, and documentation standards in response to changing regulations, regional requirements, and fraud tactics.

• Prepare clear, consistent case records and guidance that enable colleagues and stakeholders to understand decisions and take appropriate action.

• Contribute to the development and scaling of KYC, identity verification, and quality assurance processes across a distributed, international operation.

Requirements

• At least 7 years of experience in KYC, AML, identity verification, trust and safety, or fraud operations, ideally within fintech, online marketplaces, talent platforms, or global staffing organizations.

• Strong practical knowledge of identity document verification and fraud detection techniques across multiple countries and regions.

• Working knowledge of sanctions screening, PEP checks, adverse-media screening, and applicable AML frameworks.

• Demonstrated experience in KYC quality assurance, including case audits, decision sampling, accuracy assessments, policy deviation identification, and reviewer feedback.

• Familiarity with quality assurance frameworks and metrics, including accuracy scores, error categorization, calibration sessions, and root cause analysis.

• Ability to turn quality and fraud findings into measurable improvements in policies, processes, training, and operational controls.

• Experience using identity verification platforms such as Onfido, Jumio, Persona, Sumsub, Veriff, or similar tools.

• Familiarity with screening platforms such as World-Check, ComplyAdvantage, or LexisNexis.

• Excellent analytical judgment, attention to detail, and confidence in making independent decisions when guidance is incomplete or cases are ambiguous.

• Strong written communication skills, particularly for documenting case decisions, explaining complex findings, and communicating with individuals from diverse cultural backgrounds.

• Ability to manage a high volume of cases while maintaining accuracy, consistency, and sound risk judgment in a remote working environment.

• Comfort working across time zones and collaborating with globally distributed teams.

• Preferred: Relevant professional certifications, such as CAMS, CFE, or an equivalent AML or fraud qualification.

• Preferred: Experience building, scaling, or improving a KYC, identity verification, or quality assurance function.

• Preferred: Knowledge of global identity and data privacy regulations, including GDPR and comparable frameworks, as well as right-to-work and contractor eligibility verification.

• Preferred: Data analysis skills, including extracting samples, interpreting dashboards, and quantifying fraud patterns, quality trends, and operational performance.

Benefits

• Remote-first flexibility: Work remotely while collaborating with colleagues and stakeholders across international markets and time zones.

• Exposure to frontier AI: Contribute to the trust, safety, and compliance processes supporting advanced AI development and enterprise technology initiatives.

• Meaningful impact: Help protect the integrity of a global professional network by strengthening identity verification and reducing fraud risk.

• Continuous learning: Gain exposure to evolving identity verification technologies, international compliance requirements, and emerging fraud prevention methods.

• Ownership and autonomy: Exercise independent judgment on complex cases and contribute directly to improvements in policies, procedures, and controls.

• Process improvement opportunities: Help build and refine scalable quality assurance systems, reviewer training, and compliance workflows.

• Collaborative environment: Work with experienced professionals in a global, fast-moving, technology-driven organization.

• Innovation-focused culture: Contribute to a working environment that emphasizes client outcomes, agility, accountability, and practical adoption of AI.

• Compensation and additional benefits: Salary range, healthcare coverage, paid leave, bonuses, and other specific benefits were not provided in the original job description.