Please reference the schedule and minimum qualifications listed below before applying.
If you need assistance with filling out our application form or during any phase of the application, interview, or employment process, please notify our Human Resources Team at 801-366-6947 option 1 or email macurecruiting@macu.com and every reasonable effort will be made to accommodate your needs in a timely manner.
Job Summary
The Compliance Risk Advisor provides detailed second-line support in key compliance advisory areas and contributes to Mountain America's Compliance Management System (CMS). The role applies subject matter knowledge to solve a variety of common business issues, works on problems and projects of moderately complex scope, and exercises independent judgment within defined practices and procedures to determine appropriate action. The Advisor supports risk-informed guidance, credible challenge, documentation, analysis, and program delivery while escalating complex or higher-risk matters for senior review.
Job Description
LOCATION
Mountain America Center - Hybrid
9800 S Monroe St
Sandy, UT 84070
SCHEDULE
Full Time; this is a hybrid schedule with some weekly in office expectation, based on business need.
*Typical days in office will be Monday and Tuesday
To be effective, an individual must be able to perform each job duty successfully.
- Provide detailed compliance advisory support in key functional areas and respond to common business-unit questions by applying intermediate regulatory knowledge within established guidance and escalation protocols.
- Support projects within defined scope; use defined practices, procedures, templates, and risk assessment tools to identify regulatory requirements, document impacts, and recommend appropriate action.
- Review business-unit and annual procedure updates for regulatory compliance and assess alignment with linked board policies, enterprise standards, disclosures, training, controls, and related procedures.
- Review routine or defined-scope marketing materials, external communications, internal communications, and existing training content for regulatory accuracy; route higher-risk, novel, or complex materials for senior review.
- Perform structured compliance risk assessments and gap reviews using established templates and criteria; identify potential gaps, control weaknesses, or areas requiring clarity and escalate novel, complex, or higher-risk conclusions for senior review.
- Exercise independent judgment within defined practices and procedures to solve common business issues, evaluate unique circumstances, and assist in making recommendations.
- Support issue management administration and follow-up by tracking requests, obtaining status updates and evidence, maintaining complete records, and escalating overdue, incomplete, or potentially higher-risk items.
- Maintain clear, accurate, and timely records of advisory conclusions, issue support, project reviews, procedure reviews, training reviews, and material reviews using established documentation and reporting methods.
- Assist with moderately complex data analytics and provide periodic reports and updates required by the team; validate source information and identify exceptions requiring follow-up.
- Support regulatory change implementation by gathering information, documenting defined impacts, tracking assigned actions, and escalating cross-functional, complex, or unresolved matters.
- Collaborate with peers and business-unit partners to deliver results, contribute to team effectiveness, share working knowledge, and guide new hires on established processes and tools.
- Comply with applicable laws, regulations, internal policies, department standards, budgets, and deadlines; perform other duties as assigned.
KNOWLEDGE, SKILLS, and ABILITIES
The requirements listed are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Knowledge & Skills
- Knowledge of financial institution compliance, the compliance profession, and relevant industry practices, including foundational knowledge of operations, deposits, lending, payments, consumer protection, and fair lending requirements.
- Working knowledge of, and continued development in, compliance advisory, regulatory research, risk assessment, issue tracking, procedure review, and documentation methods and procedures.
- Understanding of business applications and how policies, procedures, disclosures, training, controls, systems, and member outcomes connect within the CMS.
- Analytical thinking and problem solving for issues and projects of moderately complex scope.
- Application of defined risk assessment criteria and templates, attention to detail, documentation discipline, organization, and follow-through.
- Clear verbal and written communication, including concise documentation of findings, status, and escalation needs.
- Credible challenge, cross-process linkage identification, collaboration, and data analysis and validation using Microsoft Excel or comparable tools.
- Ability to exercise independent judgment within defined practices and procedures and determine appropriate action.
- Ability to solve a variety of common business issues, evaluate unique circumstances, assist with recommendations, and escalate matters outside established guidance.
- Ability to work productively both independently and collaboratively, manage multiple assignments and deadlines, adapt to change, and contribute strongly to team effectiveness.
- Ability to acquire and apply additional regulatory and business knowledge.
Education and Experience
- Typically requires a minimum of 2 years of related experience in compliance, risk management, audit, banking, or a comparable discipline.
- Bachelor’s degree in Business, Finance, Risk Management, or a related field preferred. An equivalent combination of education and relevant financial services, compliance, risk management, or audit experience may be considered.
Licenses, Certifications, Registrations
- CUCO or CRCM designation preferred.
Technology
- Proficiency with Microsoft Office Suite, including Outlook, Word, PowerPoint, and Excel.
- Experience with Smartsheet, analytical or reporting software is beneficial.
- Experience with Archer, KeyStone, or comparable financial institution systems is beneficial.
- Proficiency with AI-enabled tools to support research, analysis, documentation, and efficiency is beneficial.
PHYSICAL ABILITIES / WORKING CONDITIONS
Physical Demands
Ability to sit, talk and hear consistently
Vision Requirements
Close vision (clear vision at 20 inches or less)
Distance vision (clear vision at 20 feet or more)
Color vision (ability to identify and distinguish colors)
Weight Lifted or Force Exerted
Ability to lift up to 10 pounds frequently and up to 25 pounds occasionally
Environmental
There are no unusual environmental factors (such as a typical office)
Noise Environment
Moderate noise (business office with computers and printers, light traffic)
***This Job is not eligible to be performed in Colorado or Connecticut, either remotely or in-person.***
Mountain America Credit Union is an EEO/AA/ADA/Veterans employer.
