The Financial Services and Fair & Responsible Banking Compliance Testing Manager oversees transaction testing and control testing for the purpose of validating that processes and controls are designed effectively to sufficiently mitigate the risk of the applicable requirements and are operating as intended. The Compliance Testing Manager is responsible for performing quality assurance on testing executed by compliance Testers and supports Testers by:
Providing guidance on development of test plans
Communicating changes in testing procedure, including schedule changes
Ensuring that testing results are executed timely, technically accurate, and reasonable
Reviewing work of Testing Team
Demonstrating strong problem-solving and conceptual skills
Demonstrating strong written and verbal communication skills
Demonstrating strong negotiation and leadership skills
Pursuing compliance certifications if not already certified
Traveling to various Capital One locations if necessary
Responsibilities:
Coach and develop a high-performing team of Compliance Testers, focusing on professional growth, performance calibration, and fostering a collaborative environment for continuous improvement
Manage staffing assignments to ensure successful completion of calendar commitments
Develop test plans, continually validate and improve test design
Evaluate the accuracy of tests executed by compliance testers and adherence to processes and procedures
Manage to testing schedules to ensure they are completed in appropriate timeframe
Identify the need for improved data sourcing and partner with business and IT areas to develop improved data sources
Manage data sourcing to ensure data is obtained following documented test plans and testing protocols
Amend testing calendar as needed
Analyze and document work results
Establish and maintain strong relationships with Compliance Advisors and Business Areas
Engage with subject matter experts as needed to determine adherence to test procedures
Provide updates on testing status as needed
Support ICTT (Independent Compliance Transaction Testing) and Compliance audit and exams as needed
Basic Qualifications:
Bachelor’s Degree or Military Experience
At least 5 years of experience working in financial services
At least 2 years of people management experience
Preferred Qualifications:
5+ years of experience in financial services consumer compliance testing, monitoring, or auditing
5+ years of people management experience
Certified Regulatory Compliance Manager (CRCM) accreditation
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
McLean, VA: $151,900 - $173,400 for Compliance Testing Manager
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).