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Chicago, Illinois, United States
Onsite
Not Available
About Northern Trust
As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families, corporations and institutions.
Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide.
With more than 135 years of financial experience and over 24,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.
Major Duties:
• Solves complex problems
• Takes a new perspective on existing solutions
• Exercises judgment based on the analysis of multiple sources of information
• Impacts a range of client, operational, project or service activities within own team and other related teams
• Identifies and implements process improvements
• Works within broad guidelines and policies
• Independently manages client relationships of varying complexity (independently evaluating and responding to client inquiries, determining service requirements, providing training, producing client reporting, and helping clients interpret financial metrics to understand the impact of their investment decisions)
• Regularly Interfaces with senior staff at Northern Trust and/or client offices (CIOs, Treasurers, Directors of Investments), without (or with minimal) oversight
• Provides leadership to internal IRAS, operations, and client servicing partners to problem solve client issues and requests
• Provides data quality oversight, assistance with prioritization of work, and mentorship to less tenured team members
• Leads client projects and provides solutions to client requests
• Assists management with strategic projects and initiatives
Knowledge:
• Requires in-depth conceptual and practical knowledge in own job discipline and basic knowledge of related job disciplines
• Applies best practices and how own area integrates with others
• Is aware of the competition and the factors that differentiate them in the market
• Explains difficult or sensitive information; works to build consensus
• Uses insights into how the IRAS team integrates with other Northern Trust teams within Business Services, C&IS, and Wealth Management to coordinate efforts and resources to achieve shared and individual objectives, as well as to provide leadership in solving cross-practice problems
• Expected to use judgement to make decisions without seeking approval
Experience:
• Acts as a resource for colleagues with less experience
• May lead small projects with manageable risks and resource requirements
• Provides formal and informal guidance to less tenured team members
• Accountable for own contributions
• Bachelor’s degree required, preferably in business, finance, technology or related field
• 3+ years’ investment analysis or trust-investment related background, investments operations, client-servicing, or transferable experience from a related field
• Interest in, or progress towards advanced degree, CFA, CIPM, CAIA or other investments-related professional designation is a plus
• Prior client-servicing or sales experience required
• Business judgment is required in order to quickly assess a situation and proactively develop solutions to complex client needs
• Use of Microsoft Office tools, advanced Excel skills preferred
• Exposure to Northern Trust or third party financial software is a plus
• Effective organizational, written, and verbal client servicing skills.
• Time management and multi-tasking skills.
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Salary Range:
$74,200 - 126,200 USDSalary range is a good faith estimate of base pay. Northern Trust provides a comprehensive benefits package including retirement benefits (401k and pension), health and welfare benefits (medical, dental, vision, spending accounts and disability), paid time off, parental and caregiver leave, life & accident insurance, and other voluntary and well-being benefits. Northern Trust also provides a discretionary bonus program that may include an equity component.
Work Authorization
Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Northern Trust will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa).
Working with Us
As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to an inclusive workplace and assisting the communities we serve.
Philanthropy is deeply rooted in Northern Trust’s history and is an essential element of our culture. Employees around the world give their time and talent to work for the greater good of their communities.
Reasonable Accommodation
Northern Trust is committed to working with and providing adjustments to individuals with health conditions and disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com, or alternatively you can discuss your individual requirements with the recruiter you are working with.