Please note this posting is to advertise potential job opportunities. This exact role may not be open today but could open in the near future. When you apply, a Cisco representative may contact you directly if a relevant position opens.

Meet the Team

Cisco Customer Experience (CX) is a team of extraordinary technical experts whose #1 focus is to deliver a premier customer experience. We help our customers take on their toughest business challenges with network-centric solutions that accelerate adoption, expansion, and renewals. Our Consulting Engineering partners with some of the largest enterprises in the world to design, deploy, and optimize next-generation networks built on Cisco SD-Access, SD-WAN, and Routing & Switching — turning customer outcomes into measurable business value.

Your Impact

As an Associate Consulting Engineer, you will work alongside senior engineers and customers to deliver Cisco SD-Access, SD-WAN, and Routing & Switching solutions. This role is exciting because you'll start owning customer relationships, contribute to advanced solutions, and grow your expertise across Cisco's enterprise portfolio — all while leveraging AI and automation to drive innovation in how we deliver services.

• Participate in customer meetings to understand needs and map customer outcomes to project scope.

• Support deployment, configuration, and migration of Cisco SD-Access, SD-WAN, and Routing & Switching solutions, including active participation in change windows.

• Build and use lab environments to resolve issues, validate solutions, and follow quality standards.

• Co-develop project deliverables, migration plans, and customer-facing documentation — using AI tools for predictive analytics, storytelling, and timeline planning, while validating outputs.

• Contribute to team intellectual capital through reusable templates, lessons learned, and knowledge-sharing sessions.

Minimum Qualifications

• Bachelor's degree in Computer Science, Engineering, or related field with 2+ years of related networking experience (or equivalent combination of education and experience, up to 3 years).

• Active CCNA certification.

• Hands-on experience with Cisco Routing & Switching technologies (Catalyst switches, ISR/ASR routers, IOS-XE).

• Working knowledge of routing protocols (BGP, OSPF, EIGRP) and core LAN/WAN technologies.

• Experience in troubleshooting production network

• Exposure to at least one of the following: Cisco SD-Access or Cisco SD-WAN/Meraki .

Preferred Qualifications

• Progress toward CCNP Enterprise certification.

• Foundational scripting and automation skills (Python, Ansible, REST APIs).

• Familiarity with AI-assisted productivity tools and a mindset of validating AI outputs.

• Strong written and verbal communication skills, with the ability to explain technical concepts clearly.

• Collaborative, customer-first attitude with a willingness to learn and adapt to feedback.

Why Cisco? 

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. 

We are Cisco, and our power starts with you.