At GE Appliances, a Haier company, we come together to make “good things, for life.” As the fastest-growing appliance company in the U.S., we’re powered by creators, thinkers and makers who believe that anything is possible and that there’s always a better way. We believe in the power of our people and in giving them the freedom to explore, discover and build good things, together.
The GE Appliances philosophy, backed by three simple commitments defines the way we work, invent, create, do business, and serve our communities: we come together, we always look for a better way, and we create possibilities.
Interested in joining us on our journey?
Location: Forum Facility - Louisville, KY (On-site)
The Consumer eCommerce Specialist - Promotions & Inventory owns the planning, and execution of promotions and gift cards across our house of brands to drive conversion, revenue, and customer retention, as well as ensuring accurate inventory and shipping experiences. This role reports to the Senior Manager Consumer eCommerce - Site Experience & Commerce Operations and will focus on day-to-day execution and continuous improvement across promotions and campaigns, pricing, and gift cards partnering with cross-functional teams including Digital, Brand, DT, UX Design, Sales, Supply Chain, Operations, and Legal.
Position
Consumer eCommerce Specialist - Promotions & Inventory
Location
USA, Louisville, KY
How You'll Create Possibilities
RESPONSIBILITIES:
Promotions
- Own setup, QA, and onsite execution of promotions across brands, ensuring accuracy and alignment to commercial priorities.
- Validate offer details and customer-facing messaging (terms, eligibility, creative placement, and timing) to ensure consistent execution.
Campaigns & On-site Execution
- Execute onsite components of campaigns, ensuring pages, modules, messaging, and promotional placements launch on time and as intended.
- Coordinate campaign-related inputs (ticketing, requirements gathering, timelines, and approvals) with cross-functional partners and agencies.
Pricing
- Support pricing execution onsite, including validation of promotional pricing, offer hierarchy, and pricing display in partnership with pricing and finance stakeholders.
- Identify and escalate pricing discrepancies; coordinate fixes and confirm resolution through QA.
Inventory (Availability Accuracy & Customer Communication)
- Maintain and validate inventory/availability presentation onsite in partnership with operations and tech teams.
- Identify and escalate inventory-related experience issues impacting conversion or customer trust.
Shipping Timeline (Delivery Promise & Transparency)
- Ensure shipping timeline experiences are accurate and updated across key pages and flows.
- Partner to troubleshoot and resolve shipping timeline issues; validate fixes through QA.
Gift Cards
- Launch and manage onsite and 3rd part partnership execution for gift cards, including merchandising placement, purchase flow considerations, and coordination of updates across brands.
- Monitor gift card customer experience and performance indicators; recommend enhancements to improve conversion and usability.
Cross-Functional Workflow & Delivery
- Coordinate cross-functional requests and workflows to ensure timely delivery of promotion, campaign, pricing, gift card loyalty updates.
- Partner with internal teams and agencies to ensure consistent execution across onsite touchpoints and adherence to brand standards, customer experience principles, and compliance requirements.
Competitive Benchmarking
- Perform comprehensive competitive benchmarking to identify top industry trends, and insights used to provide recommendations on promotional opportunities
What You'll Bring to Our Team
Qualifications
- Bachelor’s degree from an accredited university or college; marketing or business administration preferred
- 3 years of experience in one or more of the following areas: digital/brand marketing, traditional marketing, or media
- Minimum 2 years of prior e-commerce experience
- Demonstrate ability to interpret relevant KPIs/performance and optimize merchandising plans to drive sales
- Prior experience working with web analytics, digital tools / technology, and multiple vendor/agency partners
- Strong collaboration skills with demonstrated ability to form strong partnerships and working relationships within the team, cross-functional and with vendor/agency partners
- Ability to think strategically and tactically while balancing competing priorities
- Excellent verbal, written, presentation and interpersonal communications skills
Desired Characteristics
- Hands-on experience executing onsite promotions, pricing, or campaign setups within eCommerce platforms
- Proven ability to QA and troubleshoot site issues and drive resolution
- Experience working with multiple brands in an omni-channel environment
- Demonstrated initiative-taker with the ability to work in a very fast-paced, matrixed organization serving as a catalyst for change and managing multiple work streams simultaneously
- Willingness to work hard and contribute positively to a unique, and fun, and exceptional company culture
- Exhibit professional initiative and entrepreneurial drive
Location: Forum Facility - Louisville, KY (On-site)
Our Culture
Our work is centered on our People and Culture as reflected in our Zero Distance philosophy and we recognize the importance of reaffirming our commitment to inclusion and diversity (I&D). This underscores our commitment to fostering an environment where every individual feels valued, connected, and empowered to contribute, while positioning our organization to adapt seamlessly to the evolving needs of our workforce and communities.
This reflects our dedication to creating solutions that: Empower colleagues by fostering an environment where all voices are heard, valued, and encouraged to contribute. Strengthen communities where we live and work. Reinforce a culture of belonging, purpose, and engagement. Reflect the diversity of the communities we serve through our workforce, products, and practices.
By further embedding Zero Distance into our People and Culture framework, we will continue to build a deeply connected organization. We are cultivating a culture of engagement, belonging, and connection, because while attracting new talent remains a priority, retention is a cornerstone of our strategy.
GE Appliances is a trust-based organization. It is important we offer our employees the flexibility they need to do their best work while balancing the needs of the business and individuals. When you join GE Appliances, you will have the opportunity to work with your leader to create a flexible work arrangement that balances the needs of the individual, team, and organization.
GE Appliances is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE Appliances participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S
If you are an individual with a disability and need assistance or an accommodation to use our website or to apply, please send an e-mail to ask.recruiting@geappliances.com
