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Costa Rica
Onsite
Your work days are brighter here.
We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you’ve found a match in Workday, and we hope to be a match for you too.
About the Team
The Workday Education team is dedicated to building an exceptional student and instructor experience by delivering engaging and innovative learning solutions. Our primary purpose is to help customers, partners, and employees make the most of the Workday system by designing and developing high-quality course content that empowers learners to confidently use Workday. If you enjoy translating complex technical concepts into clear, impactful learning experiences, this is a team where your work truly makes a difference.About the Role
As a Technical Education Content Developer on the Product Expertise team, you will design, develop, and maintain instructionally sound course content for the Workday integrations product area. You will play a key role in ensuring that Workday customers, partners, and employees have the learning resources they need to be successful.
In this role, you will be responsible for:
Defining course requirements, writing learning objectives, and developing course materials (including eLearning media, graphics, manuals, and activities) that support course objectives and align with business needs.
Achieving course schedule and quality goals that align with Workday standards and processes.
Developing subject matter expertise in 1–2 Workday products within 6–9 months to ensure content accuracy and relevance.
Continuously improving existing course content based on learner feedback, product updates, and evolving best practices.
About You
We are looking for hardworking, creative content developers who are passionate about what they do. You should have a clear and effective command of language and excel at simplifying concepts, procedures, and complex technical information. We appreciate teammates who inspire change and suggest creative and new ways to develop and deliver content while balancing business needs. You should be an innovative person who can drive ideas from concept through implementation.
3 - 5 years of experience creating technical training content for web developers or systems integrators, or equivalent experience in web development or software integrations.
3 - 5 years of experience in instructional design or curriculum development, including the use of authoring, multimedia, AI, and graphics tools (e.g., Rise, Adobe Captivate, Storyline, Camtasia, Adobe Creative Cloud, Microsoft PowerPoint).
Demonstrated proficiency with core web technologies, including HTML, CSS, and JavaScript, as well as RESTful APIs, SOAP, JSON, and/or XML.
Demonstrated proficiency using a content management system and instructional design tools (e.g., project plans, design documents, content templates).
Demonstrated ability to plan, organize, and manage projects from start to finish, ensuring that deliverables are completed on time and within scope.
Excellent written communication skills, with the ability to convey complex technical information effectively and clearly through written materials.
Deep understanding of Workday products or the ability to quickly develop product knowledge and translate that understanding into meaningful learning content.
Demonstrated adherence to established content guidelines, ensuring all course materials meet standards for consistency and quality.
Agility to learn and embrace new technology in a dynamic environment.
Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.
Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.
Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!