At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world.  We provide an inclusive work environment where each person is considered as an individual.  At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Digital Marketing

Job Sub Function:

Digital Platform Operations

Job Category:

Professional

All Job Posting Locations:

Toronto, Ontario, Canada

Job Description:

Johnson & Johnson Innovative Medicine is seeking a strategic and motivated leader to join our Canadian organization as Content Excellence & Materials Review Manager based in Toronto, Ontario. At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal.

About Innovative Medicine

Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow. Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.

Learn more at https://www.jnj.com/innovative-medicine.

Role Description

The Content Excellence & Materials Review Manager will lead the evolution of material review processes and Content Excellence capabilities across Johnson & Johnson Innovative Medicine Canada. This exciting new role will oversee content review, governance, operations, measurement and enabling new technologies to improve the quality, compliance, efficiency and impact of promotional and non-promotional content.

This role is a hybrid of operations and transformation! The successful candidate will ensure strong execution of today's Canadian material-review environment while building the processes, capabilities, technology and measurement required to evolve to a faster, more scalable and increasingly data-enabled content model. In this role, you will lead a team of dedicated professionals and will partner closely with Marketing, Medical, Regulatory Affairs, Legal, Compliance, IT and external agency partners. This is an exciting assignment and calls for an individual with creative thinking, strong collaboration skills and excellent project management abilities.

Key Responsibilities

Advance Content Excellence:

• Establish and continuously evolve the Canadian Content Excellence operating model, embedding leading practices across content planning, creation, review, deployment and measurement.
• Enable greater reuse and scalability of content through modular content approaches, claims reuse, standards and playbooks.
• Partner with Commercial and Medical collaborators to find opportunities to produce more relevant, timely and impactful customer content.
• Support adoption of new global capabilities while ensuring they are appropriately adapted to Canadian business and regulatory needs.
• Vendor & Agency partnering: lead relationships with external agencies and partners to ensure quality execution, creative solutions and scalable processes

Lead Materials Review Operations & Governance

• Provide leadership and oversight of promotional and non-promotional material-review workflows, ensuring strong operational execution and alignment with applicable policies, standards and regulatory requirements.
• Partner with Medical, Regulatory, Sales, Patient Engagement, and Communications, and other teams to align on strategy and ensure compliant execution in accordance with J&J policies, PAAB, and IMC/HCC codes and resolution of complex content issues.
• Continuously identify opportunities to improve review speed, quality, cost and process efficiency, inclusive of AI evolution.

People Leadership & Capability Building

• Lead, coach and develop the Canadian Materials Review team, establishing clear priorities, accountabilities and development plans. The current internal design has three direct reports.
• Foster a culture of customer focus, compliance, improvement and intelligent risk management.
• Provide education and practical guidance to marketers and other content owners to improve content quality before formal review.

Measurement & Analytics:

• Analyze market data, competitive intelligence, and campaign performance metrics to generate actionable insights and data-driven recommendations
• Develop dashboards, benchmarks, and reporting frameworks employing robust digital tagging and taxonomy solutions

Required Qualifications

• University Bachelor's degree is required
• A minimum of 6 years professional business experience required; with at least 2 years of Healthcare or regulated industry experience
• The candidate will have a consistent record of problem solving, analytical skills collaboration, project management, leading through ambiguity, influencing skills and learning agility
• Strong partner and project management skills

Preferred Qualifications

• Experience in omnichannel marketing and building measurement frameworks
• Experience with agency and partner management to create joint value

Working Conditions

Normal office environment with occasional travel.  J&J Flex available (3 days in office/ 2 days remote work)

Equal Opportunity Statement

Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to protected characteristics.

 

 

Required Skills:

 

 

Preferred Skills:

Content Evaluation, Content Management, Content Marketing, Cultural Communications, Customer Analytics, Customer Retentions, Digital Channels, Digital Marketing, Digital Marketing Platforms, Digital Trends, Market Research, Process Improvements, Report Writing, Technical Credibility, Technologically Savvy, Vendor Management

 

 

The anticipated base pay range for this position is :

Additional Description for Pay Transparency: