Contract Administrator

The Opportunity:

• Manage incoming contract requests in the CLM system, confirm required business information and supporting documents, and route complete requests in accordance with established intake and approval processes.

• Independently triage and coordinate contract requests with attorneys and contract managers based on agreement type, business area, priority, and defined workflow rules; proactively communicate status and next steps to internal clients.

• Prepare and administer routine agreements using approved templates and standard forms, including NDAs, statements of work, amendments, and other low-complexity agreements, and escalate non-standard requests for legal review.

• Manage internal approvals and contract execution activities, including DocuSign envelope preparation, signer validation, signature collection, follow-up, and confirmation of fully executed agreements.

• Review and submit fully executed agreements and complete supporting documentation to the CLM repository; maintain accurate metadata, versions, and audit-ready contract records.

• Track contract status, queue aging, key dates, renewals, and expirations in the CLM system; proactively follow up with business stakeholders and Legal team members to keep agreements progressing.

• Perform quality-control checks to confirm correct legal entity names, dates, attachments, signature blocks, approval records, and final document versions before activation and filing.

• Prepare recurring and ad hoc reports on contract volume, cycle time, queue aging, signature status, renewals, and other operational metrics; identify missing or inconsistent data and drive timely resolution.

• Support amendments, renewals, terminations, contract closeout, and ongoing repository maintenance, including linking related agreements and preserving an audit-ready record.

• Provide responsive, patient, and solution-oriented day-to-day support to business users and Legal team members regarding contract intake, status, templates, signature processes, CLM system usage.

• Assist with contract data cleanup, metadata validation, document organization, bulk uploads, and migration or implementation projects.

• Partner with Legal Operations and cross-functional teams to document procedures, improve workflows, maintain templates and guidance, support user training, and share practical process knowledge with team members.

• Handle confidential and sensitive information with sound judgment and in accordance with company policies and records-retention requirements.

• Contribute to special projects and other contract or legal operations activities as business needs evolve.

Additional Responsibilities and Role Evolution

As a growing organization, the Legal Department continues to evolve to meet changing business needs. The responsibilities outlined in this job description describe the general nature and level of work performed and are not intended to be an exhaustive list.

The Contract Administrator may take on additional assignments, projects, and responsibilities to support the Legal team and broader business objectives. Responsibilities may change or expand based on organizational priorities, business growth, process improvements, technology implementations, and evolving legal or regulatory requirements.

The successful candidate will demonstrate flexibility, adaptability, a service-oriented mindset, and a willingness to contribute beyond the core responsibilities of the position.

Required Skills, Experience and Education:

• Associate or bachelor’s degree or equivalent relevant experience, paralegal training, or contract management coursework will be considered.

• 5+ years of progressively responsible experience in contract administration, legal operations, procurement operations, paralegal support, or a related corporate contracting environment.

• Hands-on experience independently supporting the full contract lifecycle, including intake, template generation, approvals, electronic signature, tracking, and CLM repository management.

• Experience using a CLM platform, contract repository, matter management, procurement, or similar workflow system; ability to learn new systems quickly.

• Working knowledge of common commercial contract documents and terminology, such as NDAs, master services agreements, statements of work, amendments, and consulting or vendor agreements.

• High degree of accuracy and attention to detail, with the ability to perform document and data quality-control checks.

• Ability to independently manage a high-volume queue, prioritize competing deadlines, resolve routine issues, and follow through with minimal supervision.

• Strong written and verbal communication skills and a professional, people-oriented, service-minded approach when working with internal stakeholders.

• Proficiency with Microsoft Word, including document formatting and tracked changes, and Microsoft Excel, including sorting, filtering, and basic reporting.

• Ability to handle confidential information, exercise sound judgment, and bring a consistently positive, helpful, and collaborative attitude to the team.

Preferred Skills:

• Paralegal certificate, Certified Commercial Contracts Manager (CCCM) coursework/certification, or related legal operations training.

• Experience in the biotechnology, pharmaceutical, healthcare, or life sciences industry, including familiarity with regulated or audit-sensitive environments.

• Experience supporting agreements commonly used in life sciences, such as clinical, research, consulting, vendor/supplier, confidentiality, or professional services agreements.

• Experience with DocuSign, a CLM platform such as Conga, Ironclad, Icertis, Sirion, Agiloft, LinkSquares, or a comparable system.

• Experience with contract reporting, dashboards, data cleanup, migrations, system testing, or process documentation.

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