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San Francisco, California, United States
Onsite
Whatnot is the largest live shopping platform in North America and Europe to buy, sell, and discover the things you love. Whether it's trading cards, fashion, electronics, or live plants, our sellers are building real businesses across hundreds of categories. We're building live commerce at a scale that's never been done in the West, and there's no playbook to copy. The people here are shaping how an entirely new industry develops.
As a remote co-located team, we're inspired by our values and anchored in hubs across the US, UK, Ireland, Poland, Germany, and Australia. We move fast, stay close to our users, and focus on the work that drives the most impact.
We're one of the fastest growing marketplaces and were recently named the #1 Best Startup Employer in America by Forbes. Check out the latest Whatnot updates on our news and engineering blogs and join us as we enable anyone to turn their passion into a business and bring people together through commerce.
Whatnot's legal team supports every part of a hypergrowth marketplace, moving fast without a playbook to copy. We're hiring a Contracts Manager to own our contract process end-to-end across all types of commercial agreements. You'll bring structure and speed to how Whatnot contracts, working closely with the teams whose deals you're supporting.
Own the contract lifecycle, from drafting through execution and archive
Negotiate standard and non-standard terms directly
Own commercial contract amendments
Partner with the legal operations team to build and maintain contract templates, playbooks, and Ironclad workflows
Partner with relevant cross-functional teams on terms and process
Own the contract repository and reporting.
We offer flexibility to work from home or from one of our global office hubs, and we value in-person time for planning, problem-solving, and connection. Team members in this role must live within commuting distance of our San Francisco, New York, or Los Angeles hubs.
People who do well at Whatnot tend to be comfortable figuring things out as they go, biased toward action, and genuinely curious about what they're building. They care more about outcomes than credit and stay close to the product and the people using it.
As our next Contracts Manager, you should have 5+ years of contract management, procurement, or commercial legal experience, ideally at a fast-paced tech or marketplace company, plus:
Hands-on experience with vendor, procurement, and commercial agreements, including MSAs, SOWs, DPAs, and order forms
Comfortable negotiating with real latitude. You know the difference between a routine deviation and one that needs counsel, and you don't wait to be told which is which
Proficient with Ironclad (or equivalent CLM), including setting up and managing templates and workflows
Strong organizational skills, especially at high contract volume. You keep a clean repository and catch renewals and expirations before anyone has to ask
Clear communicator across legal and non-legal audiences. You can explain contract status to someone who isn't a lawyer without losing anyone
Demonstrated AI tool fluency. You've used AI to build a real workflow, not just to draft or summarize occasionally
Comfortable owning ambiguity. You build process where it's missing instead of waiting for one to exist
Generous Holiday and Time off Policy
Health Insurance options including Medical, Dental, Vision
Work From Home Support
Home office setup allowance
Monthly allowance for cell phone and internet
Care benefits
Monthly allowance for wellness
Annual allowance towards Childcare
Lifetime benefit for family planning, such as adoption or fertility expenses
Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally
Monthly allowance to dogfood the app
All Whatnauts are expected to develop a deep understanding of our product. We're passionate about building the best user experience, and all employees are expected to use Whatnot as both a buyer and a seller as part of their job (our dogfooding budget makes this fun and easy!).
Parental Leave
16 weeks of paid parental leave + one month gradual return to work *company leave allowances run concurrently with country leave requirements which take precedence.
Please note: Whatnot will only contact you through official @whatnot.com email addresses. If you see an email impersonating a Whatnot recruiter, please disregard and report it as spam.
Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce.
