About This Position
The City of Austin's Emergency Medical Services Department provides 9-1-1 emergency medical response to the citizens of Austin and Travis County serving a population of over 2.2M citizens in a service region of over 1,039 square miles. While most of the assistance we give to the community is medical in nature, the smallest part of what we do involves truly time-critical life-threatening emergencies. Yet everything we do is about service: service to our patients, their families and loved ones; service to our community; and service to the people who make up Austin-Travis County Emergency Medical Services.
Austin- Travis County EMS is seeking a Recruitment Coordinator to support the hiring of future public servant EMS professionals. The ideal candidate is people-focused, service-oriented, dependable, coachable, eager to learn and thrives in a collaborative team environment. This position offers the end-to-end recruitment experience of application processing, coordinating and hosting interviews, maintaining the applicant tracking system, participating in recruitment and community events and other recruitment initiatives to attract top talent EMT professionals.
Job Description:
Purpose:
Under general supervision, this position is responsible for recruiting personnel who meet the value and competency criteria consistent with City of Austin departments.
Duties, Functions and Responsibilities:
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
- Identifies individuals who meet the optimal criteria for employment and attracts/recruits them for employment.
- Develops long-term communication plans and recruitment strategies to achieve optimal staffing levels.
- Establishes working relationships with department education programs, placement agencies, colleges, technical schools and other entities with the objective of increasing access to qualified applicants.
- May serve as department representative at recruitment events, job fairs, etc.
- Writes advertisements for newspapers, professional journals, internet websites, and other media. Provide regular releases on various social media sites in order to promote recruiting efforts.
- Update, revise, and manage the recruiting units’ internet presence.
- Develop long-term marketing plans, and conduct market research to establish where needs are.
- Develop promotional/advertising media in various formats to include videos, pamphlets, fliers, and posters.
- Coordinates hiring processes and testing/evaluation sessions and sets up and coordinates employment interviews.
- May recommend qualified applicants to recruiting and/or executive staff.
- Keeps informed of developments in such areas as wages and salaries, employee benefits, City of Austin personnel practices and departmental needs.
Responsibilities - Supervisor and/or Leadership Exercised:
None.
Knowledge, Skills, and Abilities:
Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
- Knowledge of current concepts, techniques, trends in recruiting and hiring, assessment of competencies, values, and personality characteristics.
- Knowledge of the values and basic competencies that are indicative of qualified applicants. Knowledge of equal employment opportunity (EEO) and affirmative action guidelines and laws, such as the Americans with Disabilities Act (ADA).
- Knowledge of marketing, advertising, social media, and other technology platforms
- Skill in communication and networking
- Skill in utilizing conventional computer software applications to include word processing, database, spread sheets, E-mail, presentations, as well as general skill in operating a computer.
- Skill in assessing and identifying target areas/markets for recruiting.
- Skill in writing advertisements, job descriptions, etc.
- Skill as an interviewer.
- Skill in written and oral communication
- Skill in planning, organizing, and prioritizing multiple projects
- Skill in data analysis and problem-solving
- Ability to assess individuals who possess the values and competencies critical to quality performance.
- Ability to present the City of Austin to prospective applicants in a positive, realistic, and attractive manner.
- Ability to conduct testing sessions.
- Ability to plan and organize hiring process activities.
- Ability to establish and maintain effective working relationships with other City employees and the public.
Minimum Qualifications:
- Education and/or Equivalent Experience:
- Bachelor’s degree with emphasis in human resources, administration or other area pertinent to recruiting and hiring skills and two (2) years of experience in a hiring/recruiting capacity.
- Experience may substitute for education up to four (4) years.
Licenses and Certifications Required:
- Valid Texas Class C Driver License.
Preferred Qualifications:
- Experience using an Applicant Tracking System.
- Experience with innovative recruiting to create a diverse and inclusive workforce.
- Experience with civil service hiring processes or public sector recruitment.
- Experience with confidently conducting cold-call outreach to prospective candidates, with a commitment to timely and consistent follow-up throughout the recruitment and hiring process.
- Ability to travel within the state and occasionally out of state, including overnight travel, as required to attend conferences, career fairs, and community events.



Compensation Range:
The annual hiring range for this position is $60,630.00-$74,270.00


Notes to Candidate:
Regarding your application:
- A detailed, complete City of Austin employment application is required to evaluate your qualifications and, if selected as a top candidate for the position, will be used when determining salary.
- Statements like “see resume” will not count when determining experience. Please be thorough in completing the employment application and list all experience that is relevant to this position. The application and resume must include dates (month and year) for each job history entry. In addition, the resume information must match the information on the application.
- Please describe your specific experience as it relates to the minimum and preferred qualifications when responding to the supplemental questions on the application. The responses to the supplemental questions should reference the employment history listed in the employment history section.
- Incomplete applications will not be considered.
- A cover letter and resume are required for this position.
EMS reserves the right to close posted positions prior to the advertised close date, based on recruitment strategies and business needs.
Location:
15 Waller Street
Hours:
Monday - Friday 8:00AM - 5:00PM
Schedule may vary based on business need with option for hybrid telework schedule after successfully completing the established training period.
Occasional evenings/weekends are required.
Veterans:
Veterans, we thank you for your service and welcome your application. If you are selected as the top candidate for the position, you will be required to provide your DD214.
Internal Applicants:
Employees in Good Standing, who are candidates within the Department or division that the position resides in, and who meet the minimum and preferred qualifications for the position will be included in the initial interview.
ATCEMS employees must remain in Good Standing through the Top Candidate Selection phase at which time the Good Standing status will be re-verified.
Driving Requirement:
This position requires a valid Texas Class C Drivers License or the ability to acquire one by your hire date. External New Hires must meet the City of Austin’s Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months.
Please be aware that the Job Posting Close Date reflects the final day to apply, but the posting will close at 11:59 PM the day before the date listed. All application steps, including attachments and submission, must be fully completed before that time.
We also recommend that you save or print a copy of the job posting for your records. Once a posting has closed, it will no longer be viewable
in the system.
You do not need to meet 100% of job requirements to apply.
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JOIN THE CITY OF AUSTIN TEAM
At the City of Austin, we are more than just an employer—we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. As we strive to fulfill our commitment as public servants, it is important that we ground our efforts in a set of guiding principles – Empathy, Ethics, Excellence, Engagement, and Equity – that anchor our delivery of services that significantly impact the lives of Austinites. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee.
What Makes the City of Austin Special?
Make a Difference: Join a team driving meaningful change in one of the fastest-growing cities in the nation.
Value and Innovation: Work in an environment where employees are valued, and innovation thrives.
Competitive Benefits: Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits.
Retirement Security: Plan for the future with the City of Austin Employees' Retirement System.
Sustainable Transportation Options: Commute easily with access to public transit and bike-friendly infrastructure.
Focus on Wellness: Stay healthy through wellness programs, on-site fitness centers, and mental health support.
Career Growth: Advance your skills and expertise with professional development and leadership opportunities.
Modern Workspaces: Work in innovative and sustainable environments that foster collaboration and inspiration.
By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country.
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EEO Statement for City of Austin:
The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.
City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.
