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Ciudad de México, México
Onsite
Estamos buscando un(a) Coordinador(a) de Atención y Servicio al Cliente que combine liderazgo operativo, enfoque en el cliente y visión de mejora continua para impulsar experiencias de servicio excepcionales.
¿Cuál será tu misión?
Dirigir la operación de servicio asegurando el cumplimiento de niveles de atención y desarrollando estrategias que excedan las expectativas de clientes internos y externos, fortaleciendo su lealtad y permanencia.
Principales responsabilidades
Perfil que buscamos
¿Por qué esta oportunidad?
Porque tendrás la oportunidad de liderar equipos, optimizar procesos críticos y generar un impacto directo en la satisfacción, retención y experiencia de nuestros clientes. Además, trabajarás de forma cercana con áreas comerciales, operativas y tecnológicas para impulsar la excelencia en el servicio
Si te apasiona crear experiencias memorables y liderar operaciones enfocadas en el cliente, ¡queremos conocerte!
-Prudential is a multinational financial services leader with operations in the United States, Asia, Europe, and Latin America. Leveraging its heritage of life insurance and asset management expertise, Prudential is focused on helping individual and institutional customers grow and protect their wealth. The company's well-known Rock symbol is an icon of strength, stability, expertise and innovation that has stood the test of time. Prudential's businesses offer a variety of products and services, including life insurance, annuities, retirement-related services, mutual funds, asset management, and real estate services, some of which may not be available in Mexico.
We recognize that our strength and success are directly linked to the quality and skills of our diverse associates. We are proud to be a place where talented people who want to make a difference can grow as professionals, leaders, and as individuals. Visit www.prudential.com to learn more about our values, our history and our brand.
Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, national origin, genetics, disability, marital status, age, veteran status, domestic partner status , medical condition or any other characteristic protected by law.
