Coordinator, Business Intelligence

Davis Polk & Wardwell LLP (including its associated entities) is an elite global law firm with world-class practices across the board. Clients know they can rely on Davis Polk for their most challenging legal and business matters. From offices in the world's key financial centers and political capitals, our more than 1,000 lawyers collaborate seamlessly to deliver exceptional service, sophisticated advice and creative, practical solutions. Visit davispolk.com.

Position Summary

The Business Intelligence team supports the firm across a broad spectrum of activities in support of new business and client relationship-building and strategic management decision making. The Business Intelligence team’s functions include detailed client and market intelligence; strategic analysis of industry, market and geopolitical trends; predictive analytics to identify new business opportunities; and competitive intelligence.

Working under the direction of the Senior Manager of Competitive Intelligence & Strategic Projects, the Coordinator monitors news and market developments and helps maintain the team's internal newsletters and alerts, pulls and organizes data to support dashboards and recurring reporting, and researches internal firm data such as CRM and matter relationships to uncover meaningful connections. The role also provides support for competitive intelligence on peer firms, helping equip attorneys and Business Development professionals with timely, well-organized information that supports firm strategy and business development decision-making.

Essential Duties and Responsibilities

Typical responsibilities include, but are not limited to, the following:

• Conduct research on companies, industries, markets, and clients to support business development initiatives and strategic planning, and assist in preparing research summaries and target reports for Business Development professionals and attorneys.

• Monitor news and market developments affecting clients, prospects, competitors, and key sectors, and help compile, produce, and maintain the team’s internal newsletters and news alerts for attorneys and Business Development professionals.

• Serve as a key resource for CRM and LinkedIn data, identifying relevant relationships, client connections, and prior matters, and reviewing and updating contact records as necessary.

• Collaborate with the Business Development team and other Business Services groups to update, refine, and enhance the quality and completeness of internal data in support of firm strategy and business development initiatives.

• Assist with recurring and ad hoc data pulls, data validation, and data organization to support Power BI dashboards and reporting needs.

• Assist with spreadsheets, charts, tables, and presentation materials to support the analysis and presentation of information to Business Development leadership and other firm stakeholders.

• Collaborate with internal teams to compile biographical materials and “look books” on clients, prospects, and industry peers for attorneys in advance of conferences, meetings, and other business development opportunities.

• Provide support for competitive intelligence on peer firms by compiling and organizing information from company and law firm websites and external research tools, such as Leopard, ALM Law.com Compass, and Chambers.

• Identify opportunities to improve internal processes for research, data maintenance, and reporting, and help execute improvements to related workflows.

• Special projects and other duties, as assigned by the Senior Manager

Qualifications/Position Requirements

• Skilled in use of Microsoft Excel (including data organization, charts, and pivot tables) and PowerPoint

• Strong research and analytical skills, with the ability to gather information from a variety of sources and help synthesize it into clear, objective, and actionable insights

• Familiarity with, or a strong interest in learning, CRM systems, legal directories and market databases (e.g., Leopard, ALM Law.com Compass, Chambers), and other research and reporting tools

• Interest in the legal industry and the business environment affecting the firm’s clients and the firm’s competitive position

• Superb attention to detail

• Ability to multi-task in a deadline-driven environment

• Excellent written and verbal communication skills

• Excellent time-management skills, with a proactive approach to anticipating obstacles

• Passion for client services and collaboration with other business services departments

• Keen interest in researching and improving data and leveraging technology to increase efficiencies and improve internal processes

Education and/or Experience

• Bachelor's degree

• 2-3 years of experience working in a professional services environment preferred

Compensation

The expected base salary for this position ranges from $70,000 - $80,000. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. Davis Polk offers a competitive salary and comprehensive benefits package.