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The Blue Mountains, Ontario, Canada
Onsite
WHAT’S IN IT FOR ME?
Enjoy complimentary and discounted access to Blue Mountain attractions for you and your family, including the Adventure Park, private beach, gondola, hiking, and preferred golf rates.
Save on meals across resort restaurants and cafés, including Starbucks.
Receive exclusive discounts at all Blue Mountain-owned retail stores.
Work in an inclusive environment that values diversity, equity, and well-being, with access to free therapy and wellness resources.
Join a vibrant team community with employee events all summer, including but not limited to Sunset Hikes, Under the Big Top, Ice Cream Day and more.
Hourly Rate of $21.43
Full-Time Hours:
Full-time hours – 4-5 shifts per week
WHAT WILL I BE DOING?
The Group Fulfillment Coordinator exemplifies our culture of creating revolutionary guest experiences and contributes positively toward uniting the team around purpose and fun. The purpose of this role is to support guests and internal teams by ensuring group and pass‑related programs are delivered accurately, efficiently, and with a high standard of service.
Supporting the administrative functions and fulfilment of group orders and services, including group ticket preparation, order coordination, documentation management, and ensuring accuracy in billing, tracking and reporting
Supporting the administration and fulfilment of pass programs, including managing staff pass data, supporting local pass products, and the staff pass program in alignment with established guidelines.
Coordinating internal communication related to group services and staff pass administration to support accurate, efficient, and consistent guest experiences.
WHAT DO WE NEED FROM YOU?
1-2 years of experience working in Blue Mountain Guest Services, Contact Centre and/or hotel Front Desk an asset.
Working knowledge of RTP point of sale system is an asset.
A willingness to gain knowledge specific to their job area and is receptive to feedback from leadership to further their own growth and expertise.
*This role is being posted to fill a vacant position
AUTHENTICITY | EMPOWERMENT | COLLABORATION | PURPOSE
BLUE MOUNTAIN RESORT COMPANY OVERVIEW
Blue Mountain Resort is Ontario’s largest mountain resort. Nestled on the shores of Southern Georgian Bay, on the traditional territory of the Anishinabek Nation: The People of the Three Fires known as Ojibway, Odawa, and Pottawatomie Nations. Only 90 minutes outside Toronto, Blue Mountain has become the four-season outdoor destination of the North. Blue Mountain is owned by Alterra Mountain Company.
ALTERRA COMPANY OVERVIEW
Alterra Mountain Company is a family of iconic year-round mountain destinations, the world’s largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world.
Headquartered in Denver, Colorado and born out of a shared love of the mountains and adventure, Alterra Mountain Company exists to shape the future of mountain adventure.
