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Charlotte, North Carolina, United States
Onsite
“I can be myself at work.”
You are more than a job title. We want you to feel comfortable doing great work and bringing your best, authentic self to everything you do. We value your talents, traditions, and uniqueness—and we’re committed to fostering a strong sense of belonging in a respectful workplace.
We intentionally seek diverse perspectives, experiences, and backgrounds, investing in a culture designed to celebrate differences. We believe that belonging leads to better outcomes and a stronger community of associates united by our mission. At Capital, we live our core values every day: Integrity, Client Focus, Diverse Perspectives, Long-Term Thinking, and Community.
“I can influence my income.”
You want to feel recognized at work. Your performance will be reviewed annually, and your compensation will be designed to motivate and reward the value that you provide. You’ll receive a competitive salary, bonuses and benefits. Your company-funded retirement contribution will factor in salary and variable pay, including bonuses.
“I can lead a full life.”
You bring unique goals and interests to your job and your life. Whether you’re raising a family, you’re passionate about where you volunteer, or you want to explore different career paths, we’ll give you the resources that can set you up for success.
Enjoy generous time-away and health benefits from day one, with the opportunity for flexible work options
Receive 2-for-1 matching gifts for your charitable contributions and the opportunity to secure annual grants for the organizations you love
Access on-demand professional development resources that allow you to hone existing skills and learn new ones
“I can succeed as a Core Operations Associate Senior at Capital Group.”
As a Core Operations Associate Senior on the Trade Operations team, you'll support Capital Group's global equity trading activity across markets, investment vehicles, and client accounts. You will help ensure accurate and timely trade processing and settlement, investigate exceptions, use data to monitor risk and performance, and contribute to process improvements that strengthen controls and improve the effectiveness and scalability of our global operating model.
What you will do
· Perform and support daily global equity trade operations, including trade capture and enrichment, confirmation, settlement, reconciliation, exception management, and resolution of trade, cash, and position discrepancies.
· Investigate trade breaks and operational exceptions, assess downstream impacts, communicate findings clearly, and drive assigned issues through timely resolution.
· Partner with Trading, Investment Operations, brokers, custodians, counterparties, and service providers to exchange information and support accurate transaction processing.
· Use operational data to identify trends, recurring exceptions, control risks, and opportunities for process improvement.
· Prepare and maintain operational reporting, dashboards, key performance indicators, and risk metrics using advanced Excel, Power BI, or comparable analytical tools.
· Contribute to process improvement and automation efforts that reduce manual work, strengthen controls, standardize procedures, and improve scalability.
· Document procedures and process changes and participate in testing, implementation, and operational readiness activities for system or business enhancements.
· Demonstrate ownership for assigned work, manage competing priorities, communicate status and risks, and escalate issues appropriately.
I am the person Capital Group is looking for.
Basic Qualifications
· Bachelor's degree in Finance, Accounting, Economics, Business Administration, or a related field.
· Experience in financial services, investment operations, trade operations, securities operations, banking operations, account servicing, or a related operational environment.
· Knowledge of trade lifecycle processing, settlements, cash movements, reconciliations, exception management, operational controls, and risk management practices.
· Experience or knowledge of Microsoft Excel, including PivotTables, Power Query, VLOOKUP, XLOOKUP, INDEX-MATCH, related formulas, and accurate analysis of large datasets
· Experience developing or using reporting or dashboards in Power BI or a similar business intelligence tool to support analysis, risk monitoring, and decision-making.
· Exceptional attention to detail and a strong risk-aware mindset, with the ability to identify potential issues, gaps, or control risks proactively.
· Ability to operate effectively in a high-volume, high-expectation environment where accuracy, timeliness, and clear communication are critical.
· Strong analytical and problem-solving skills, with the ability to investigate issues, assess impacts, and recommend practical solutions.
· Process- and results-driven orientation, with experience improving, standardizing, or documenting processes to reduce operational risk and improve scalability.
· Comfort working in an ambiguous or evolving environment, independently assessing assigned issues and collaborating across stakeholders.
· Demonstrated ownership mentality, including accountability for outcomes, follow-through to completion, and appropriate risk escalation.
· Excellent collaboration and written and verbal communication skills.
Preferred Qualifications
· Experience supporting equity trade operations, investment operations, fund accounting, custody operations, account onboarding, or brokerage operations.
· Experience researching and resolving trade, settlement, cash, position, or other operational exceptions.
· Experience working with brokers, custodians, counterparties, or outsourced service providers.
· Experience with Power Automate, workflow automation, system testing, AI-enabled tools, or similar technologies.
· Experience participating in process improvement initiatives, operational projects, or global operating-model enhancements.
“I can apply in less than 4 minutes.”
You’ve reviewed this job posting and you’re ready to start the candidate journey with us. Apply now to move to the next step in our recruiting process. If this role isn’t what you’re looking for, check out our other opportunities and join our talent community.
“I can learn more about Capital Group.”
At Capital Group, the success of the people who invest with us depends on the people in whom we invest. That’s why we offer a culture, compensation and opportunities that empower our associates to build successful and prosperous careers. Through nine decades, our goal has been to improve people’s lives through successful investing. We know that our history is a testament to the strength of the people we hire. More than 9,000 associates in 30+ offices around the world help our clients and each other grow and thrive every day. Find us on LinkedIn, Instagram, YouTube and Glassdoor.
Charlotte Base Salary Range: $65,947-$105,515
In addition to a highly competitive base salary, per plan guidelines, restrictions and vesting requirements, you also will be eligible for an individual annual performance bonus, plus Capital’s annual profitability bonus plus a retirement plan where Capital contributes 15% of your eligible earnings.
You can learn more about our compensation and benefits here.
* Temporary positions in the United States are excluded from the above mentioned compensation and benefit plans.
We are an equal opportunity employer, which means we comply with all federal, state and local laws that prohibit discrimination when making all decisions about employment. As equal opportunity employers, our policies prohibit unlawful discrimination on the basis of race, religion, color, national origin, ancestry, sex (including gender and gender identity), pregnancy, childbirth and related medical conditions, age, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, citizenship status, AIDS/HIV status, political activities or affiliations, military or veteran status, status as a victim of domestic violence, assault or stalking or any other characteristic protected by federal, state or local law.
