About the Role:
Create an environment that inspires others by blending a thorough knowledge of security processes and technology with company values to take appropriate actions that promote and maintain safety and security for all of our people and facilities. Staff a security desk post, patrol the campus, and provide security at Company dedicated events.
What You'll Do in the Role:
- Provide security related services to the Northwestern Mutual workforce, field and visitors in a way that demonstrates customer service, understanding, tact, confidentiality, and integrity.
- At the security desk, monitor video, access control, visitor management platform, radio, telephone and associated items to successfully fulfill position requirements.
- Audit security processes in partnership with the security control center.
- Support onsite special events in partnership with our Corporate Security & Special Events team.
- Assist in the response coordination to emergency incidents using security technology and two-way radios, handle incoming/outgoing telephonic and electronic communication, process ID cards, and document activities using a variety of methods.
- Use an engagement model of behavior and make proactive observations of potential risks to ensure a safe and secure campus experience for our workforce and visitors. Serve as a first responder to emergency incidents.
- Using standard practices and good judgment, identify and respond to urgent situations to maintain safety for people and property.
- Use solid critical thinking, interpersonal, and communication skills to resolve issues effectively.
- Participate in continuous improvement of processes and services to develop your career and advance the team's capabilities.
What You'll Bring to the Role:
- High School Graduate or GED required.
- Minimum of two years’ experience in a corporate or professional environment that includes performance under demanding conditions.
- Excellent customer service in a professional environment.
- Experience using video management and access control systems.
- Proficiency in Microsoft suite of products.
- Able to work weekends and some holidays as part of the work schedule.
- Associate degree or 60 credits of post-secondary education from an accredited institution preferred.
- Current certification in Frist Aid/CPR/AED and bloodborne pathogen training preferred. Must be certified within the first 6 months of employment.
- Excellent written and verbal communication skills.
Skills You Have:
- Attention to Detail
- Customer Service Mindset
- Incident Response
- Physical Security
- Teamwork
- Technological Adaptability
#LI-Onsite
Candidates must successfully complete and pass any required testing.
Compensation Range:
Pay Range - Start:
$20.31
Pay Range - End:
$30.46
Geographic Specific Pay Structure:
Structure 110:
Structure 115:
We believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.
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Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.
