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San Francisco, California, United States
Onsite
ABOUT THE TEAM
OpenAI didn’t begin as a traditional company. It began as an idea: that artificial intelligence could be developed in a way that benefits everyone. As a creative team, our role is to help make sure the work behind that idea is understood, as it leaves the lab and meets the world.
This company works at the frontier of intelligence. Like any frontier, it’s unfinished, constantly shifting, and still being explored. Our job is to stay close to that uncertainty and help shape how this story gets told, in a way that feels grounded and human. We do this through campaigns, launches, films, brand systems, and work that doesn’t fit neatly into any of those categories yet. This team is for people who want to help shape something from the beginning.
ABOUT THE ROLE
We’re looking for an experienced Creative Director, Art to join our in-house creative team, focused on OpenAI’s business audiences. In this role, you’ll shape the visual direction and creative expression of our B2B brand across integrated campaigns, product launches, customer storytelling, and key industry moments.
You’ll help translate the capabilities of OpenAI’s technology into clear and compelling stories for business leaders, technical decision-makers, developers, and teams bringing AI into their organizations. The strongest work will make sophisticated products understandable without oversimplifying them—and connect what the technology can do with the real needs, ambitions, and outcomes of our customers.
This role sits at the intersection of conceptual thinking, visual craft, and business storytelling. You’ll partner closely with writers, designers, product marketers, sales and customer teams, product leaders, and external collaborators to develop big ideas and bring them to life across formats—from integrated campaigns and digital experiences to customer stories, films, events, and product storytelling.
To us, creativity is a team sport. Ideas get better when you talk them through and build on each other’s thinking. We value curiosity over certainty, kindness over ego, and the ability to balance creative ambition with clarity and decisiveness.
IN THIS ROLE YOU WILL
Lead the visual concepting and creative direction for B2B campaigns, product launches, customer stories, and key industry initiatives
Develop compelling visual ideas that connect OpenAI’s products and technical capabilities to customer needs, organizational transformation, and business outcomes
Create work that resonates across a range of audiences, including enterprise leaders, technical decision-makers, developers, and teams adopting AI
Partner closely with Creative Directors, writers, designers, motion artists, producers, and product marketers to shape integrated campaign ideas
Provide creative leadership from early strategy and concept through final execution across multiple channels and formats
Guide the visual direction of campaign photography, illustration, motion, film, digital experiences, events, and customer storytelling—sometimes hands-on, often through external collaborators
Collaborate with Product Marketing, Product, Sales, Customer Success, Communications, and Research to turn complex technology and customer insights into credible, differentiated creative work
Build visual systems that can extend across the B2B customer journey, from awareness and product education to industry events and customer engagement
Help evolve OpenAI’s visual language for business audiences in ways that are distinctive, scalable, and expressive while remaining connected to the broader brand
Maintain a high bar for visual craft, conceptual thinking, and creative ambition, even when working within complex business or technical subject matter
Lead multiple creative initiatives simultaneously with clarity, strong judgment, and creative conviction
YOU MIGHT THRIVE IN THIS ROLE IF YOU
Have 10+ years of experience as an Art Director or Creative Director at a top-tier creative agency and/or in-house at a modern technology company, with experience in both strongly preferred
Bring a strong background in visual design and art direction across channels, including integrated campaigns, digital, social, film, product storytelling, events, and customer marketing
Have experience creating work for B2B, enterprise, developer, or other technically sophisticated audiences
Are a conceptual thinker who can develop big creative ideas and guide them from early strategy through execution
Know how to turn complex products, technical capabilities, and business challenges into visual stories that are clear, human, and memorable
Have experience leading integrated campaigns and large-scale brand initiatives across different stages of the customer journey
Can balance the need for enterprise credibility with the desire to create distinctive, culturally relevant work
Are comfortable operating in fast-moving environments with evolving priorities, multiple stakeholders, and complex creative challenges
Have exceptional design taste and a deep commitment to visual craft and storytelling
Are a strong cross-functional collaborator who works effectively with creative, product marketing, product, sales, communications, and production partners
Have experience guiding work through internal teams, agencies, and external creative vendors
Balance creative ambition with clarity, precision, and strategic thinking
NICE TO HAVE
Experience working on enterprise technology, developer platforms, AI, or emerging products
Experience creating campaigns for audiences that span executive buyers, technical decision-makers, developers, and end users
Motion design or film art direction experience
Experience leading visual storytelling for technical product launches, customer stories, or industry events
Experience developing modular creative systems that can scale across regions, industries, channels, and customer segments
Comfort giving creative direction in Figma, Google Slides, and production environments, including shoots and post-production
Curiosity about AI, the future of work, and how organizations adopt transformative technologies
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
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At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.