**Position:** Credit Financing & Collection Manager **Location:** Noida, Uttar Pradesh (Office-based) **Company:** Enerjazz – YC-backed lithium-ion battery startup for e-rickshaws
**Role Overview** Own credit control and collections for e-rickshaw battery financing. Focus on timely recovery of EMIs/dues through phone calls and maintain accurate MIS/reports to keep portfolio healthy and cash flow strong.
**Key Responsibilities**
* Handle telephonic collections: outbound calls for payment reminders, follow-ups on overdue accounts, negotiations, and dispute resolution.
* Track and recover dues with high efficiency (target >90-95% collection).
* Prepare and update daily/weekly MIS: aging reports (0-30, 31-60, 61-90+ days), collection efficiency, cash collected vs. target.
* Use Excel/Google Sheets and CRM to maintain accurate records of all dues, payments, and exceptions.
* Work closely with customer support, field team, and finance to resolve issues quickly.
* Follow SOPs, educate customers on timely payments, and escalate high-risk cases.
* Monitor portfolio health and suggest ways to reduce defaults.
**Requirements**
* 4–7 years in collections/credit control (preferably NBFC, microfinance, vehicle financing, or fintech).
* Strong experience in phone-based collections
* Excellent with Excel (pivots, dashboards), Google Sheets, and CRM tools.
* Fluent in Hindi & English; good at firm yet empathetic communication.
* Graduate (Commerce/Finance preferred).
* Organized, target-driven, comfortable in startup pace.
**Preferred**
* Experience in EV, e-rickshaw, or asset financing.
* Knowledge of digital reminders, auto-debit, WhatsApp/SMS collections.
**What We Offer**
* Competitive salary
* Impactful work helping e-rickshaw drivers earn more sustainably.
* Office-based role in Noida with growth opportunities.
Visa sponsorship is offered for this role.
