Credit Manager II-Global Markets Credit-Credit Support Team Lead

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:
This job is responsible for managing employees who drive the client credit relationship, including the full credit process and leading parts of the credit deal lifecycle such as application, structuring, approval, due diligence, documentation, closing, and monitoring. Key responsibilities include partnering with business teams, providing credit expertise, and ensuring policy compliance, data accuracy, and timely execution. Job expectations include managing Senior Credit Specialists and Analysts.

The role leads a credit support team partnering with senior Credit Officers across Asset Managers and Hedge Funds, helping deliver robust underwriting support, portfolio monitoring and well-controlled execution across traded products.

Responsibilities:

• Models an inclusive environment for employees and clients, aligned to company Great Place to Work goals
• Demonstrates deep process knowledge, operational excellence and innovation through a focus on simplicity, data based decision making and continuous improvement
• Communicates enterprise decisions, purpose, and results, and connects to team strategy, priorities and contributions
• Ensures proper risk discipline, controls and culture are in place to identify, escalate and debate issues
• Provides inspection, coaching and feedback to motivate, differentiate and improve performance, while assessing talent and building bench strength for roles across the organization
• Actively manages expenses and budgets in alignment with objectives, making sound financial decisions
• Delivers results by effectively prioritizing, inspecting and appropriately delegating team work
• Manage, coach and develop a team of Credit Support Associates, setting clear priorities and expectations. 
• Oversee day-to-day underwriting support, monitoring and portfolio management activity for traded product portfolios. 
• Act as the senior escalation point for complex credit support, control, data quality and execution issues. 
• Partner with Credit Officers, Operations and other stakeholders to support accurate trade booking, lifecycle management, pre-closing and post-closing activity. 

Managerial Responsibilities:
This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.

• Opportunity & Inclusion Champion: Models an inclusive environment for employees and clients, aligned to company Great Place to Work goals.
• Manager of Process & Data: Demonstrates deep process knowledge, operational excellence and innovation through a focus on simplicity, data based decision making and continuous improvement.
• Enterprise Advocate & Communicator: Communicates enterprise decisions, purpose, and results, and connects to team strategy, priorities and contributions.
• Risk Manager: Ensures proper risk discipline, controls and culture are in place to identify, escalate and debate issues.
• People Manager & Coach: Provides inspection, coaching and feedback to motivate, differentiate and improve performance.
• Financial Steward: Actively manages expenses and budgets in alignment with objectives, making sound financial decisions.
• Enterprise Talent Leader: Assesses talent and builds bench strength for roles across the organization.
• Driver of Business Outcomes: Delivers results by effectively prioritizing, inspecting and appropriately delegating team work.

Required Qualifications:

• 5+ years of experience in institutional banking, Global Markets, credit, risk, operations or a closely related discipline. 
• Experience leading, mentoring or formally managing colleagues in a performance-focused team environment. 
• Knowledge of traded product documentation such as ISDA, MSFTA, Repo Agreements, MRA and credit agreements. 
• Strong Excel, Word and PowerPoint skills; familiarity with credit/risk systems and BI or automation tools is advantageous. 
• Ability to review outputs for accuracy, completeness and policy alignment. 

Desired Qualifications:

• Understanding of market risk and counterparty credit risk concepts such as stress testing, sensitivities and concentration risk. 
• Experience reviewing fund prospectuses and identifying key risk considerations. 
• Ability to work with large datasets, identify trends or inconsistencies, and translate findings into practical improvements. 
• Bachelor’s degree or equivalent professional experience. 

Skills:

• Attention to Detail
• Loan Structuring
• Portfolio Management
• Risk Management
• Underwriting
• Coaching
• Collateral Management
• Credit Documentation Requirements
• Relationship Building
• Written Communications
• Active Listening
• Client Management
• Critical Thinking
• Oral Communications
• Performance Management

Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Pay Transparency details

US - IL - Chicago - 110 N Wacker Dr - Bank Of America Tower Chicago (IL4110)

Pay and benefits information

Pay range

$150,000.00 - $250,000.00 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.