Empowering Africa’s tomorrow, together…one story at a time.
With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.
Job Summary
To support the credit risk process through carrying out comprehensive and quality credit risk functions within the credit lifecycle to create shared growth within the boundaries of internal policies and external regulations for Growth Business clients
Job Description
Key Accountabilities
1. Strategy Design & Analysis
- Develop and implement data-driven risk strategies to enhance portfolio performance.
- Source, consolidate, and analyse large datasets using SAS, identifying key trends, patterns, and anomalies.
- Collaborate with cross-functional stakeholders including Sales, IT, Front-End, Collections, Finance, and Risk teams.
- Support New Product Development through analytical input and product refinement assessments.
- Identify gaps in acquisition strategies and recommend improvements to optimise processes.
- Present analytical findings and strategic recommendations to both technical and non-technical stakeholders.
- Perform User Acceptance Testing (UAT) and post-implementation monitoring to ensure effectiveness of strategy changes.
- A strong foundation in quantitative analysis, statistics, or actuarial science, combined with the ability to manage projects end-to-end—from data extraction to implementation—is critical for success in this role.
2. Management Information (MI) & Communication
- Produce and analyse monthly MI reports, providing clear, insight-driven commentary on key risk indicators.
- Identify areas of concern and develop actionable remediation plans.
- Continuously enhance and manage risk-based reporting metrics.
- Communicate insights effectively to a diverse stakeholder audience.
- Facilitate strategy approval and sign-off processes, ensuring alignment and awareness across the business.
- Work closely with operational teams to ensure strategies perform optimally.
- Ensure all strategies comply with credit risk policies and relevant frameworks.
3. Customer Complaints Management
- Investigate and resolve escalated customer complaints efficiently and fairly.
- Provide clear, timely feedback on outcomes to relevant stakeholders.
- Manage complaints relating to both new business acquisitions and existing customers.
Education & Experience
- Bachelor’s Degree in Business, Mathematics, Statistics, Operational Research, Industrial Engineering, Risk Management, or related field.
- Minimum 3 years’ experience in:
- Data analysis
- SAS (or similar statistical tools)
- Handling large, complex datasets
- Advanced proficiency in Microsoft Office (Excel, PowerPoint, Word).
Knowledge & Skills
- SAS programming and data analytics
- Strong understanding of credit risk metrics
- Problem-solving and analytical thinking
- Effective verbal and written communication
- Project management
- User Acceptance Testing (UAT)
- Knowledge of System Development Life Cycle (SDLC)
Core Competencies
- Decision-making and initiative
- Analytical capability
- Relationship building and collaboration
- Planning and organisational skills
- Influencing and stakeholder management
- Adaptability and resilience
- Technical proficiency
Education
Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required), Bachelor Honours Degree: BMI - Business Management and Informatics
Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.
Absa Bank Limited reserves the right not to make an appointment to the post as advertised
