Credit Support Associate II-Global Markets Credit

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:

The Credit Support Associate supports Credit Officers in the underwriting, monitoring, and management of credit portfolios across Global Markets. This role serves as a key liaison between Credit Officers, Operations, and business partners to ensure accurate execution of complex financing and traded product transactions. The associate manages end to end credit processes, coordinates pre and post-closing activities, reviews client and transaction documentation, and helps maintain strong risk management controls. The role also contributes to operational excellence, including process enhancements, data quality improvements, and effective use of tools such as Microsoft 365 Copilot

Responsibilities:

• Support Credit Officers with underwriting, ongoing monitoring, and portfolio management of financing, treasury management, and traded product transactions.
• Review credit agreements and related documentation (such as ISDA, MSFTA, Repo Agreements, MRA); extract key terms, covenants, and required deliverables.
• Prepare and/or support interim monitoring documents, including review of financial covenants.
• Maintain and clear system ticklers; source required financial statements, NAV statements, and other client materials.
• Monitor compliance with credit agreements and internal risk policies.
• Coordinate pre and post-closing activities, including due diligence, documentation review, and preparation of approval packages.
• Review client prospectuses and transaction documentation to identify risk objectives and ensure alignment with credit policies.
• Interact with Operations and internal partners to ensure accurate booking and lifecycle management of transactions.
• Identify and resolve data quality issues across multiple risk and credit systems (e.g., hierarchy setup, liquidity classifications, NAICS codes, country of risk).
• Analyze and manage large data sets to identify trends, inconsistencies, and opportunities for process improvements.
• Leverage Microsoft 365 Copilot to improve efficiency in reviewing client documentation and performing analytical tasks.
• Serve as a key liaison between Credit Officers, Operations, and business partners across Global Markets.

Required Qualifications:

• 2+ years of experience in institutional banking or Global Markets
• Knowledge of key industry documentation, such as ISDA, MSFTA, Repo Agreements, MRA, and Credit Agreements.
• Ability to review prospectuses and transaction documents to identify risk elements and ensure policy compliance.
• Strong analytical skills with experience managing large datasets using Excel or BI platforms.
• Proficiency in Microsoft Word, Excel, PowerPoint; familiarity with credit and risk systems.
• Ability to navigate and interpret data across multiple platforms to support underwriting and monitoring.

Desired Qualifications:

• Understanding of trade exposure flows and how transactions impact credit and market risk profiles.
• Knowledge of market risk concepts including interest rate risk, FX exposure, and counterparty risk.
• Experience supporting client onboarding and reviewing prospectuses to identify risk and ensure policy compliance.
• Strong interpersonal and influencing skills.
• Ability to learn quickly, operate independently, and adapt in a fast‑paced environment.
• Hedge fund and asset‑manager
• SPVs and other structured entities
  

Skills:

• Collection Management
• Customer and Client Focus
• Issue Management
• Prioritization
• Written Communications
• Attention to Detail
• Collaboration
• Oral Communications
• Planning
• Problem Solving
• Adaptability
• Customer Service Management
• Mentoring
• Recording/Organizing Information
• Research

Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Pay Transparency details

US - IL - Chicago - 110 N Wacker Dr - Bank Of America Tower Chicago (IL4110)

Pay and benefits information

Pay range

$30.21 - $44.18 hourly pay, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.