Crisis & Continuity Management & Security Lead

Entity:

Customers & Products

Job Family Group:

HSSE Group

Job Description:

Castrol is a global leader in lubricants and part of the bp Group, one of the world’s largest energy companies. In India, Castrol is a publicly listed company, leading in the Automotive, Industrial, and Marine lubricant sectors. With iconic brands, relentless innovation, strong customer relationships, and a team of highly motivated employees, we have maintained our market leadership in India for over a century. Our robust manufacturing and distribution network in India helps us reach consumers through more than 135,000 outlets.

At Castrol, success knows no bounds. We offer a fast-paced learning environment where you can develop your career, whether in specialized functions or on a general management track. Castrol India has a proud legacy of championing top talent for leadership roles, both locally and globally.

At Castrol, success knows no bounds. We offer a fast-paced learning environment where you can develop your career, whether in specialized functions or on a general management track. Castrol India has a proud legacy of championing top talent for leadership roles, both locally and globally.

Role Overview:

The Crisis & Continuity Management & Security Lead is Leading Crisis Continuity Management & Security across Castrol.

This role supports the Head of HSSE Castrol and contributes to building, maintaining, and improving C&CM & Security plans, procedures, and response capabilities.

This position is responsible for setting up the strategy, the philosophy and the operating Framework of Response, to ensure effective risk management, to oversee budget, resources and performance management, to act as Contract Accountable manager for global 3rd party contracts/services, to oversee Castrol’s travel Security program, to sponsor and guide the BSR (Business Security Representative) network in the countries via his team, to coordinate closely with key internal and external partners.

Key responsibilities also include to act as Security Specialist for India and South Asia, so to develop and Update relevant Emergency Response Crisis & continuity Plans, to support the design and delivering of training and exercises for India and South Asia Response teams. As a specialist, one also needs to mentors’ response teams and participate in the on-call rota, requiring full availability (24/7) when on duty to response to emergencies.

Responsibilities:

• Set up the Strategy, the Operating Framework of Response and Conformance Standards

• Lead enterprise governance for Crisis & Continuity Management (C&CM) and Security, including, standards, compliance, and assurance. 

• Manage budgets, performance management, contracts and resources. Act as Contract Accountable Manager for third party response contracts, central response services, third party travel security, and intelligence functions.

• Embed C&CM and Security into business governance, representing the function in senior forums and key partner groups. 

• Develop and oversee Castrol’s Travel Safety & Security programme

• Develop and guide capability networks, including Business Security Representative (BSR) Framework, and track organizational preparedness through critical metrics. 

• Lead cross business collaboration to identify and manage insider risk.

• Ensure effective enterprise risk management, endorsement processes, and alignment with Castrol’s operating management system.

• Ensure continuous Learning and Improvement 

• Act as C&CM and Security specialist for India, overseeing risk integration, insider risk controls, and operational resilience – particularly.

• Lead Design & Maintenance of tiered response frameworks in India

• Implement CCM & Security programs across India, including risk assessments, responder standards, tiered response frameworks, and travel safety as well as event/hotel security assessments.

• Maintain readiness by training IMT/CCTs, running exercises, and delivering security awareness programs. Contribute to continuous learning & improvement

• Develop & update plans and procedures, including ERPs, workplace violence plans, A4P protocols, crisis comms, and security procedures. 

• Provide operational support to PUs and GSC as required (eg for incidents, site assessments, event security, external agency engagement, embedding CCM/Security into risk reviews and audits).

• Support Managing relationships & contracts, including law enforcement, emergency response agencies, security contractors, and local service contracts/tools. 

• Ensure proper engagement and set up of the Business Security Representative (BSR) framework, ensuring that business operations remain safe, resilient, and aligned with company’s security standards. Monitor also BSR  activities, such as daily coordination, risk management, incident reporting, contractor oversight, assurance follow up and maintaining accurate security risk registers.

• Mentor response teams and perform on-call duties. When on duty, the role holder will be required to be available 24/7 to respond to emergencies. 

What you will need to be successful:

• Experience in leading global team in Crisis Management & Security  

• Experience in crisis management and Security operational resilience programmes, involving operational risk.

• Experience in incident response, crisis management or operational response to incidents, and/or response experience in an operating business. 

• Experience in preparing concise plans or reports.

• Experience leading and/or facilitating discussions and meetings.

• Experience delivering training sessions for a variety of audiences and coaching teams.

• Experience working in the energy industry

• Experience working in high pressured situations with the ability to prioritise work when faced with multiple requirements, and the ability to progress issues when only partial information is available.

• Awareness of agile methodologies and tools.

Skills required:

Accounting for people, Agility core practices, Communication, Continuous Learning, Cost-conscious decision-making, Crisis and emergency response management, Driving and transport safety, Fire incident response, Hazard communication, Hazard Identification, Health risk management, HSE data knowledge, HSSE auditing and self-verification, Human Performance, Incident investigation and learning, Industry knowledge and advocacy, Large scale evacuation, Managing exercises and drills,  Management System requirements, Personal Safety, Process safety culture, Reporting and classification 
Security Management, Security Policies & practices, Security Risk Assessment & Planning, Physical Security Systems & Surveillance, Personal Security Awareness, Security Evaluation

You will work with:

• The team is diverse and dynamic, passionate about ensuing the business is actively prepared to respond to a wide range of risk

• Role will be responsible to work with Castrol HSE&C Leadership Team, Local and Global HSE&C team, Head of Countries, Site Managers, PU and GSC Leadership Teams for the responsible region, internal and external customers and partners, Experts and Regulatory authorities, Subject matter experts. 

Why join our team?

We support our people to learn and grow in a diverse and challenging environment. We believe that our team is strengthened by diversity. We are committed to crafting an inclusive environment in which everyone is respected and treated fairly. Diversity Statement: We provide an excellent environment and benefits such as an open and inclusive culture, a great work-life balance, tremendous learning and development opportunities to craft your career path, life and health insurance, medical care package and many others!

 

Diversity sits at the heart of our company and as an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone's place. We do not discriminate based on race, religion, colour, national origin, gender and gender identity, sexual orientation, age, marital status, veteran status or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application and interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.

Travel Requirement

Some travel may be required with this role, this is negotiable

Relocation Assistance:

This role is eligible for relocation within country

Remote Type:

This position is a hybrid of office/remote working

Skills:

Accounting for people, Accounting for people, Agility core practices, Business Continuity Management, Communication, Crisis and continuity management policies and practices, Crisis and emergency planning and preparedness, Crisis and emergency response management, Crisis Communications, Digital Fluency, Fire incident response, Hazmat incident response, HR incident response, Industry knowledge and advocacy, Large scale evacuation, Learning delivery and facilitation, Managing exercises and drills, Medical emergency response, Oil spill preparedness and response, OMS and bp requirements, Project and programme management, Regulatory Compliance, Risk Management, Search and rescue response, Security General Principles {+ 2 more}

Legal Disclaimer:

We are an equal opportunity employer. We do not discriminate on the basis of protected characteristics like race, religion, color, sex, national origin, sexual orientation, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.