Who are we?
Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.
A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.
Joining our operations team means being at the center of everything – maintaining and evolving critical infrastructure that powers the digital world and delivers real impact for our customers, communities and society. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.
At Equinix, our Critical Facilities Specialists operate, manage, maintain, and repair critical and non-critical power systems, HVAC, BMS, plumbing, fire control & suppression, and all site services. Our critical facilities specialists also perform all related vendor support in a mission critical environment.
This fast-paced role supports the overall functioning of the data center by focusing on maintaining and improving the facility’s critical infrastructure. This includes all regularly scheduled maintenance and ad hoc repairs/troubleshooting. We have multiple roles, with a HVAC/Mechanical specialist needed for Port Melbourne and an Electrical specialist at Derrimut.
This role will be suitable for an individual with positive attitude who is willing to go beyond a job description and a written process to contribute to the success of our data center operations. As the critical facilities specialist will work in a highly collaborative environment, a team-first mindset will be crucial in navigating through the workdays.
Key responsibilities:
- Completes all maintenance protocols, plans, activities on time and accurately, including daily, weekly, and monthly site checks.
- May manage and oversee specialist vendors for all major works, planned repairs and maintenance, electrical, and special systems
- Ensures that sufficient spare parts are available on site for frequently used parts or parts with long lead times and maintains critical spares register.
- Monitors for and responds to BMS (Building Monitoring System) alarms in accordance with engineering policies and procedures, escalating to and working with Controls Engineering team where required.
- Participate in an on-call roster to act as the first responder for sites’ incidents, managing, resolving, and/or escalating critical issues outside of regular working hours.
- Oversee plumbing, security and fire suppression systems vendor activities.
- Coordinates/oversee work with vendors to ensure that maintenance activities are carried out as per Equinix's requirements.
- Commissioning and project work that will vary in scale and scope over time.
- Edits and tracks the work approval process for service providers (including briefing at the start of work, control of work during the day, final review of the work carried out).
- Recommend changes/updates to technical files for plants and equipment in cooperation with vendor, and the supervisors, ensuring as built are up to date.
- Creates engineering scripts (switching schedules) and undertake safe switching practice.
- Ensures that all Equinix safety standards are followed, as well quality procedures related to maintenance, including all Incident Management.
- Reviews processes, procedures, systems. Communicates process deviations and proposed changes to a higher level so that relevant follow-up measures can be carried out.
- Develops training and supports training of other IBX (International Business Exchange) employees in relevant engineering topics and processes.
- Provides guidance and mentoring to other team members while being mentored on any areas of improvement.
Qualifications, key skills, and attributes required:
- Understanding through practical experience of critical facility operations and equipment
- Trade qualification or Degree Certified
- Sound knowledge or understanding of Controls would be a bonus
- Proficiency in troubleshooting and repairing complex mechanical and electrical systems.
- Excellent problem-solving skills and the ability to work under pressure in time-sensitive situations.
- Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
- Proven ability to manage multiple tasks and prioritize workload effectively.
- Capability to execute tasks through effort and collaboration without formal written process.
- Collaborative mindset but also with the drive to complete assigned tasks autonomously when required.
Benefits of the role:
- Monday-Friday role based at a static site with flexible work arrangements
- Salary package containing shares, annual bonus, healthcare allowance
- Onsite gym, EV chargers and access to wide range of company wellness, financial and employee benefits
- Career development opportunities and access to Equinix Global Ops Academy
Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.
Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.
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