CRM Developer

POSITION SUMMARY

Summarize the primary purpose & key accountabilities of the position, including scope of responsibility in 5-7 concise sentences. (i.e. Global vs. Country/Region) It may be helpful to complete this section after you have finished the other sections of the document.

As a CRM Developer, you will join one of our agile CRM teams to build world-class applications to meet evolving requirements while improving the Global, field-facing Salesforce environment overall. You will be responsible for building new functionality, and for customizing and supporting existing functionality on the Salesforce platform. You will follow development & design guidelines established by the CRM Architect to build scalable solutions that follow our enterprise design patterns.

This role requires hands-on Salesforce development experience and will be responsible for configuration, development, and unit testing of Salesforce. 

POSITION RESPONSIBILITIES 
In order of importance, list the primary responsibilities critical to the performance of the position.  It is recommended not to list actual tasks but focus on essential responsibilities that highlight accountability and level of judgment required.

POSITION RESPONSIBILITIES

Percent of Time

Build, document, and support solutions for the Salesforce.com CRM platform based on technical requirements 50%

Write clean and efficient code, following design patterns established by Zoetis and always focused on scale 25%

Participate in development ceremonies (scrum, story estimation, testing, etc) 10%

Perform or assist in the execution of functional testing 10%

Participate in knowledge transfer activities between teams 5%

ORGANIZATIONAL RELATIONSHIPS

• Provide the primary groups or key positions that this position will have interaction with as a regular part of the position responsibilities.  Include any external interactions as appropriate with Senior Developers, Lead Developers, Product Owners, Testers
• Cross-Functional ZTD Teams (SAP, etc)

EDUCATION AND EXPERIENCE

Education:
Bachelor’s degree in Computer Science or a related field 

Experience:
3+ years of experience with Salesforce platform, which should include: Apex, Visualforce, Lightning Components using the Lightning Design System framework, data loader, and declarative platform tools (Flows, Process Builder, Lightning App Builder, Validation Rules, etc.)

TECHNICAL SKILLS REQUIREMENTS

• Basic Qualifications:
  Experience developing applications on the Force.com platform, using Apex Classes/Controllers/Triggers, Visualforce
  
  Front-end development experience with Visualforce pages, Lightning Design System, Lightning Web Components, Aura Components, and other necessary UI technologies. 
  
  Knowledge of advanced Apex programming concepts such as core design patterns, limits and bulk patterns, efficient and reliable trigger handling, asynchronous operations, and effective unit testing
  
  Strong working experience on Agile methodology and DevOps framework
  
  Demonstrated awareness of API Management Tools and Tool usage (Nice to have)
  
  Ability to understand declarative limits of the platform and knowledge of where and how code should be developed
  
  Experience with the Salesforce API (REST/SOAP/Metadata, etc.)
  
  Strong problem-solving skills with the ability to work cross-functionally in a fast-paced and rapidly changing work environment either on a team or as an individual contributor
  
  Comfortable with modern software development lifecycle best practices including iterative and incremental development, delivering working software frequently with attention to technical excellence
  
  Strong written and verbal communication
   
• Preferred Skills:
  Strong working knowledge of Dataloader, SOQL, XML, Javascript, Java, jQuery, angular JS
  
  Understanding of the Salesforce product suite including Salesforce1, Sales Cloud, Service Cloud, Communities, NetZero Cloud, and AppExchange Solutions
  
  Knowledge of integrations, 3rd party integration tools. Heroku, XPLENTY and Postgres DB. (Nice to have). Working knowledge of SAP and SFDC integration is strongly preferred.
  
  Strong problem-solving mindset to ensure creative thinking for potential solutions
  
  Demonstratable understanding of micro-service and enterprise design patterns
   
• Preferred Credentials:
  Salesforce Administrator Certification
  
  Salesforce Platform App Builder Certification
  
  Salesforce Platform Developer I Certification

PHYSICAL POSITION REQUIREMENTS

This description indicates the general nature and level of work expected.  It is not designed to cover or contain a comprehensive listing of activities or responsibilities required of the incumbent.  Incumbent may be asked to perform other duties as required.  Additional position specific requirements/responsibilities are contained in approved training curricula.

Notice: Zoetis Recruiters will contact candidates via email from an address ending in @zoetis.com and may also initially connect with candidates through LinkedIn, including LinkedIn InMail. Zoetis does not use Gmail, Outlook, Yahoo, or other web-based/generic email domains to communicate about job opportunities, interviews, or offers of employment. If you receive a recruitment-related email message claiming to be from Zoetis that does not come from @zoetis.com, please treat it as suspicious. For your security, do not reply, click links, open attachments, share personal or financial information, or send money in response to unexpected or questionable recruitment communications.