CRO Analyst

Job Purpose

Every day, travellers search for flights on one of our 20 platforms (Cheaptickets, BudgetAir, etc) in over 17 countries. Have you ever wanted your analysis to be the reason what they see changes? In this role, it will be.

As our CRO Analyst, you'll own our experimentation program end to end: shaping hypotheses, running the tests and delivering the verdict. You'll cover everything from the big bets on our roadmap to the fast, high-frequency tests that keep us learning every week. You'll be the one who turns "we think this will work" into "here's what the data says, and here's what we do next." And your answer gets shipped.

This role is built on two things at once: growing our eCVR and margin, and protecting that growth through rigorous guardrails and risk mitigation, so every win is a real, durable one.

Core tasks and responsibilities

• Build a pragmatic optimization process together with PMs and UX designers; from idea to hypothesis, design, execution, analysis, and the recommendation that follows.
• Grow eCVR, attach rate, and margin by finding and prioritizing the ideas most likely to move them
• Raise our win-rate by connecting quantitative and qualitative data into a sharper picture of what to test next
• Help us automating the analysis workflow, freeing the team from manual, multi-tool reporting so insights ship faster and every test compounds increasing our velocity.
• Make every win durable by setting the metric definitions, guardrails, and decision rules the rest of the organization builds on
• Turn one-off wins into a repeatable capability by building and maintaining shared experimentation infrastructure for Product and eCommerce
• Multiply your own impact by coaching the wider organization toward data literacy and an experimentation mindset

What you bring to the table

• 5+ years of relevant experience in CRO, experimentation and analytics
• Experience scaling a CRO program: you've taken experimentation from a handful of tests to a steady, high-volume stream of them, without losing quality
• Strong hands-on experience with experimentation and analytics tools (GA4, BigQuery, Optimizely or similar)
• A track record of rigorous experiment design: randomization, sample size and statistical significance, plus the judgment to know when a result is ready to act on
• A drive to optimize the experimentation workflow and bring in new tools: you spot bottlenecks from idea to result, automate repetitive analysis, and evaluate and roll out tools that help the team test faster and smarter 
• You know how to run multiple tests at the same time: managing traffic, avoiding interaction effects between tests, and keeping every result trustworthy
• The instinct to go beyond "what happened" to "why it happened" and "what we should do about it"
• Comfort with ambiguity, and the ability to build process and standards where none exist yet
• Experience managing stakeholders across a complex organization: you align product, design, engineering and business teams around priorities, and you're comfortable challenging a "winning" idea when the data says otherwise
• Strong written and verbal communication: you can turn a statistical result into a recommendation a Product Owner can act on

Nice to have 

• SQL experience

What you can expect from us

🕒 Enjoy the flexibility and life balance of hybrid work where each team aligns on their minimum number of days in office to foster collaboration and meet the team's needs.

🏖️ Possibility to work up to 90 days from abroad (depending on your job function)

✈️ 31,5 days of paid leave, so plenty of time to enjoy your travels!

👥 Flat hierarchy where your voice can be heard, welcomed and appreciated at all levels in the organization - where people can thrive, be creative and ultimately build their own legacy within the company.

🌍 A diverse and multicultural working environment. Our global team has over 50 different nationalities and we embrace everyone’s authenticity. 

🤝 A company-sponsored volunteer day, dedicated to giving back to our community and making a positive impact together
🎓We have proven to grow people internally and we offer many internal development courses to keep on learning and growing.

🧠 Well-being support with free, confidential access to OpenUp’s psychologists, self-help tools, and masterclasses.

🎁Amazing benefits, such as covered commuting costs, ClassPass subscription/membership and a lease bike plan.

📍Discover our Bijlmer Arena office in Amsterdam, surrounded by the city's second-largest shopping area, a vibrant cultural scene, diverse lunch options, and just one easy connection away from Amsterdam Central Station. Office amenities include car parking, secure bike storage, a pool table and more.

🍎🍺Free fruit, healthy snacks, team drinks and company events.

About Travix

Travix is one of the leading global online travel agencies managing an extensive portfolio of travel focused websites operating under the brand names CheapTickets, Vliegwinkel, BudgetAir, Vayama and Flugladen. In 2020 we took our next step, becoming part of the Trip.com Group, one of the largest online travel companies in the world, consisting of Trip.com, Ctrip, Skyscanner, Travelfusion, Make my Trip and Qunar. Travix operates in over 40 countries expanding in 5 continents, so a global mindset comes naturally. Our purpose is ‘the next journey at your fingertips, which goes for our customers and employees. We bring together passionate people, global partners, cutting-edge technology and an innovative platform to deliver our customers' best end-to-end booking experience. With a  strategic vision and the resources and stability of the Trip.com Group, we provide an international playground where our employees can truly impact the future of traveling.

Make your career at Travix

If you share the same values as we do, you are just as passionate and ready to build your own legacy, we would love to hear from you!