The Customer Support (CS) organization is responsible for the installations, qualification, repair and maintenance of the ASML systems at customer sites and is responsible for the necessary transfer of know-how to the customer. Local site Customer Support branches perform these tasks for the customer within the specific region.
Executes system Upgrade & Installations and Relocations and provides technical support for other CS activities when needed. Conducts mostly well-defined tasks, with a higher degree of independency and under limited supervision.
Install equipment at customers locations, including equipment with new features, unload components, inspect for damage, assemble, align and test.
Execute hardware installation and perform system setup/recovery for upgrade packages as well as support locally owned field swaps by working according to an up-to-date plan and following the sequence.
Provide feedback during execution in order to improve cycle time and performance.
Experienced UIR Engineer with BSc degree in relevant Technical Field (Electrical Technology, Mechatronics, Mechanical Engineering, etc.) or equivalent experience.
Experienced in technical industry is required and/or semiconductor industry experience prefered.
Experience in using computer applications, including data analysis tools, spreadsheet, and presentation software.
NA
ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that inclusion and diversity is a driving force in the success of our company.
Need to know more about applying for a job at ASML? Read our frequently asked questions.