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Helsinki, Uusimaa, Suomi / Finland
Onsite
About the Company
We're partnering with a company that enables enterprises to build, test, deploy, and monitor AI agents for their most complex needs, serving customers and employees seamlessly across voice, chat, email, and back-office systems in any language or cultural context.
Role Overview
Lead the technical side of sales: join early-stage conversations, present demos, and guide architecture and security discussions
Act as hands-on engineering lead – shipping code, building integrations, and setting high quality standards
Build and lead a high-performing technical team across engineering, integration, and pre-sales
Drive customer integrations, from scoping to deployment of AI agents, and ensure production accuracy
Gather customer feedback, localize the product, and represent regional needs to the global Product team
Serve as the local technical point of contact, building partnerships and handling escalations
Requirements
7–8+ years of hands-on software engineering experience – you've built things that actually shipped
Proven track record in pre-sales, solution architecture, or complex technical implementations
Customer-facing background in roles like Field CTO, Solutions Architect, or Deployed Engineer – you know how to speak both tech and business
Strong leadership DNA – ideally with experience at Director, VP, or Founder level
Excellent English (written and spoken) plus fluency in at least one local language
Comfortable operating independently in a zero-to-one environment – building the plan, the team, and the system from scratch
Bonus: experience thriving in a fast-moving startup where speed and ownership matter more than titles