Culture, Comms & Engagement Executive

HBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide.

JOB DESCRIPTION:

About Us

HBX Group is the world’s leading technological partner, connecting and empowering the world of travel. We bring together global and local brands in accommodation, transport, activities and payments, serving 300,000 hotels and 60,000 hard‑to‑reach, high‑value clients across 140 source markets. Tech-driven with a customer-first mindset, our commercial teams and talented HBX people are the heart of what makes us unique. At HBX, we believe that tech + data + people set us apart, supported by our “global approach, local touch” philosophy.

Job Summary

The Culture, Communications & Engagement Executive will support the day-to-day delivery of the Culture, Communications & Engagement strategy, ensuring the successful planning, coordination, and administration of initiatives that enhance employee engagement, recognition, wellbeing, and community participation. The role requires a highly organised and proactive individual who can manage multiple priorities, build strong working relationships across the business, and help deliver activities that foster a positive and inclusive employee experience.

Key Responsibilities

• Support the implementation and ongoing delivery of the Culture, Communications & Engagement strategy.
• Coordinate and administer Culture Guide activities, including scheduling regular meetings and maintaining the activity calendar.
• Support internal engagement initiatives that bring colleagues together both virtually and in person.
• Manage the promotion and administration of online employee engagement sessions and social activities.
• Provide administrative and communication support for employee engagement surveys.
• Assist with the employee recognition programme, including award cycles, nominations, and recognition initiatives.
• Support the administration of employee communities and Employee Resource Groups (ERGs).
• Coordinate regular meetings with community leads and support community outreach and colleague recruitment activities.
• Gather and communicate feedback to support continuous improvement of engagement initiatives.
• Support wellbeing programmes and maintain regular wellbeing communications.
• Collaborate with ESG and other internal stakeholders to align wellbeing and engagement activities.
• Produce reports, analyse engagement data, and identify emerging trends to support decision-making.
• Provide general administrative and logistical support across the Culture, Communications & Engagement function.

Required Skillset and Experience

• Minimum of 1 year of experience in an administrative, coordinator, executive support, communications, employee engagement, or similar role.
• Strong organisational skills with the ability to manage multiple tasks and competing priorities effectively.
• Excellent written and verbal communication skills.
• Ability to build positive and collaborative working relationships with stakeholders at all levels.
• Strong attention to detail and ability to manage administrative processes efficiently.
• Experience working within a team-oriented environment.
• Ability to analyse data, generate reports, and identify trends and insights.
• Experience using online platforms, collaboration tools, intranet systems, or digital engagement platforms.
• Proficient in Microsoft Office applications, including Excel, PowerPoint, Word, and Teams.
• Proactive, adaptable, and capable of working independently when required.
• Understanding of employee engagement, internal communications, culture initiatives, or wellbeing programmes would be advantageous.

At HBX Group, we believe that diversity drives innovation and makes travel a force for good.

We're committed to creating an inclusive workplace where everyone feels valued and respected, embracing different backgrounds, perspectives and talents. Join us and be part of a team where diversity and equal opportunities really do make a difference.

You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.

As well as an attractive benefits package you will be able to work: 

• Within an innovative, engaging and multicultural environment.

• Have the opportunity to build strong and lasting business relationships and friendships from around the world.

• Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.