At Atlantis Casino Resort Spa, we are more than just a premier destination for luxury gaming and hospitality in Reno, Nevada; we are creators of unforgettable moments. Our commitment to excellence shines through our exceptional gaming, exquisite dining, and indulgent spa services, all set in an inviting and sophisticated atmosphere. As a family-owned business, we prioritize nurturing lasting relationships with our guests and the community, ensuring that every interaction is warm, memorable, and tailored to foster a true sense of belonging.
Essential Duties and Responsibilities:
- Clean and maintain casino floors, restrooms, lobbies, entrances, hallways, elevators, and other public areas.
- Sweep, mop, vacuum, dust, and polish assigned areas.
- Empty trash receptacles and replace liners as needed.
- Clean and sanitize restrooms, replenishing supplies such as soap, paper towels, and toilet tissue.
- Respond promptly to spills, safety hazards, and guest service requests.
- Maintain cleanliness of gaming areas while minimizing disruption to guests.
- Report maintenance issues, damaged equipment, or safety concerns to management.
- Ensure proper use and storage of cleaning chemicals and equipment.
- Follow all company policies, departmental procedures, and safety guidelines.
- Provide courteous and professional service to guests and team members at all times.
- Assist with special cleaning projects and deep cleaning assignments as needed.
Qualifications:
- Previous housekeeping, custodial, or cleaning experience preferred.
- Ability to work independently and as part of a team.
- Strong attention to detail and commitment to cleanliness standards.
- Ability to communicate effectively with guests and team members.
- Must be able to work flexible schedules, including weekends and holidays.
Physical Requirements:
- Ability to stand and walk for extended periods.
- Frequent bending, lifting, pushing, pulling, and reaching.
- Ability to lift up to 50 pounds.
- Ability to work in a fast-paced casino environment.
Core Competencies:
- Dependability and attendance
- Attention to detail
- Teamwork and cooperation
- Guest service focus
- Safety awareness
- Time management
We believe that our people are at the heart of our success. By investing in our team through growth opportunities and robust training programs, we cultivate an environment of loyalty and pride. Our focus on building a talent ecosystem in collaboration with local institutions enables us to ensure that every experience at Monarch reflects the luxury and dedication we stand for. Join us in creating extraordinary experiences that inspire and elevate the spirit of hospitality.
