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Windsor, England, United Kingdom
Hybrid
Not Available
Do work that matters.
At AlertMedia, we help organizations protect their people, operations, and brand. Our modern Risk Intelligence and Response platform empowers teams to detect emerging threats, assess impact, and respond with confidence. We believe building resilience should be simpler—and it starts with bringing critical information and workflows together in one unified platform.
Our core values drive us in our important mission of keeping people safe & informed:
AlertMedia is looking for a Customer Account Director to help increase revenue across our fast-growing customer base in the European market. This role will help grow revenue through leadership and participation in customer renewals, up-sells, and expansions. The Customer Account Director will work closely with our amazing customers, while partnering with our Customer Success and Sales teams to accomplish these goals. Success will be measured in our ability to retain and grow annual recurring revenue within our customer base.
As one of the fastest growing software companies in the nation, we’re focused on finding the best talent and building the best team to continue accelerating our rapid growth to keep up with our demand!
Who you are:
You are passionate about sales, while caring deeply about customers and their success. You are comfortable influencing and negotiating with executives at large-scale enterprises. You thrive in a quota-driven environment. You are articulate, inquisitive, collaborative, and analytical. You are a self-motivated, sales-minded professional who is highly organized and comfortable in a fast-paced, high-volume sales environment. You enjoy working closely with your peers, both as a leader and a learner.
What you get to do every day:
What you bring to the role:
Location: This is a hybrid position (2 days a week in-office) based in our Windsor office where you'll have the opportunity to collaborate with our amazing team!
Sponsorship: AlertMedia does not sponsor. Must have legal right to work in the United Kingdom.
Why you’ll love working at AlertMedia:
At AlertMedia, you won’t just build your career — you’ll be part of something meaningful, surrounded by people who genuinely care about the work and each other.
About AlertMedia:
We are the leading risk intelligence and response platform — trusted by the largest companies in the world to protect their people and assets when it matters most. We are a high-growth, PE-backed SaaS company with more than 4,000 clients scaling rapidly across the globe. Our technology is unmatched with a unified platform, a 7+year history of AI innovation, a customer NPS of 70+, and a culture that sets us even further apart from our competition.
We are an equal opportunity employer focused on creating a collaborative and exciting place for all to work. Ensuring a diverse, inclusive, and equitable workplace for all people is key to our success and core to our values. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
This is an amazing opportunity to be part of our wave of momentum and take our company, and your career, to the next growth stage. We'd love to get to know you better and share how we serve our amazing customers. For more information, please visit www.alertmedia.com.
Come join us in our mission to save lives and minimize loss through effective communication.
By applying for the role, you agree that Alert Media will use your Personal Information in connection with the recruitment process and in accordance with our Privacy Policy – https://www.alertmedia.com/legal/privacy-policy/
