Customer Enterprise Architect

Who We Are

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses.  We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

The Role

Are you an innovative thinker who loves to solve complex problems? Are you excited about finding ways to bridge the gap between technology and business needs? If so, we have an exciting opportunity for you to join our team as an Enterprise Architect.

As an Enterprise Architect with us, you will have the chance to work with some of the world's most innovative and dynamic companies, helping them to achieve their business goals through the strategic implementation of technology. You will be responsible for connecting our customers’ business needs with their IT strategy, using a range of architectural models and views to create a clear picture of how their requirements can be met in an agile, sustainable, and flexible way.

To excel in this role, you will need to be able to understand our customers’ needs and constraints, and apply industry knowledge and best practices to develop effective IT solutions. You will work closely with customers to understand their unique challenges and use your expertise to develop a high-level enterprise-wide IT architecture that maps IT capabilities to business needs. You will be expected to ensure a high level of customer satisfaction by providing comprehensive knowledge of our solutions offerings, strategies, and direction as it relates to the customer’s business, infrastructure, and industry.

In addition to your technical skills, you will also need to be a skilled communicator, able to influence customers and sell our solutions using your in-depth knowledge of leading-edge technology solutions and your understanding of their business and industry.

If you're passionate about connecting an organization's business mission to its IT strategy, designing solutions that are effective, agile, sustainable, and flexible, and enjoy working with a talented team of IT professionals – we’d love to hear from you. Join us at Kyndryl as an Enterprise Architect and help build a better digital future for our customers.

Every position at Kyndryl offers a way forward to grow your career, from a Junior Architect to Principal Architect – we have opportunities for that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms.

Who You Are

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Required Skills and Experience

・5+ years of experience designing Enterprise Architecture

・Ability to architect, design and implement IT infrastructure and platforms within a large operating organization

・Native Japanese proficiency

Preferred Skills and Experience

・Bachelor's degree in Computer Science, Information Technology, or a related field

・Experience with one or more of the cloud technologies

・Knowledge utilizing TOGAF, Zachman framework, or other related enterprise architect technologies

Being You

The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We believe in growth, and we’re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging — being a valued, respected, trusted member of the team — is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That’s The Kyndryl Way.

What You Can Expect

Your career with us isn’t just a job—it’s an adventure with purpose.  We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health—because we know that when you feel your best, you do your best.

From your very first day, you’ll dive into impactful work that powers the systems our customers rely on every day. You won’t just contribute—you’ll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.

We’re here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you’ll have everything you need to thrive and evolve. You’ll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities—from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you’ll be part of a culture that values empathy, restless learning, and a devotion to shared success.

We want you to thrive here—and we’re committed to helping you do just that. Ready to make an impact? Join us and help shape what’s next.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.