Customer Master Data Analyst

This is an opportunity to join our Customer Master Management Team in India. You will be responsible for centrally managing the customer master data for our global chemicals and equipment division. Working closely with stakeholders in sales, finance, and operations, you will make a significant impact on improving data quality and accelerating business processes.

Key Responsibilities: 

• Manage the creation and maintenance of customer master data in our SAP systems, ensuring that data is complete, consistent, accurate, and always up to date.
• Design and implement streamlined processes for creating and maintaining customer master data efficiently, in compliance with our company policies and procedures. 
• Collaborate with stakeholders globally to understand and resolve issues deriving from data.
• Establish sustainable data quality indicators and lead larger master data cleanup initiatives globally.
• Monitor and report on data quality metrics, identifying trends and areas for improvement.
• Harmonize customer data structures across multiple locations and business units. Prevent and reduce duplication of data records.
• Drive continuous improvement in customer master data processes and systems and reduce time and effort for all involved parties such as sales, finance, and operations. 
• Innovate master data management through automation.
• Provide comprehensive training and support to data consumers, enabling them to execute sales and operational transactions within the systems with ease.

Qualifications / Professional Experience: 

• Bachelor's degree in a related field such as computer science, information systems or business administration. 
• 3-5 years of experience in managing and maintaining customer master data, ideally within the Sales and Distribution & Finance Module of SAP with interfaces to common CRM systems and data governance tools such as Informatica or SAP MDG 
• Strong skills in analysing large data sets using Excel, Power BI, Python or similar.
• Experience in process automation is a plus.
• High sense of detail and finesse in solving problems
• Excellent communication skills with a positive and proactive attitude 
• Experienced in working within a multinational company in matrix organisation structure.
• Knowledge of data governance and data management principles.
• Ability to work independently and manage multiple priorities.

Globally, our policy is to recruit individuals from wide and diverse backgrounds. However, certain positions require access to controlled goods and technologies subject to various export control regulations.  Applicants for these positions may be limited (by, for example, their countries of citizenship, country of origin, or immigration status) where required by law or governmental contact, and/or employment made contingent upon the issuance of appropriate governmental licensing.

MKS Inc. and its affiliates and subsidiaries (“MKS”) is an affirmative action and equal opportunity employer: diverse candidates are encouraged to apply. We win as a team and are committed to recruiting and hiring qualified applicants regardless of race, color, national origin, sex (including pregnancy and pregnancy-related conditions), religion, age, ancestry, physical or mental disability or handicap, marital status, membership in the uniformed services, veteran status, sexual orientation, gender identity or expression, genetic information, or any other category protected by applicable law. Hiring decisions are based on merit, qualifications and business needs. We conduct background checks and drug screens, in accordance with applicable law and company policies.  MKS is generally only hiring candidates who reside in states where we are registered to do business.

MKS is committed to working with and providing reasonable accommodations to qualified individuals with disabilities. If you need a reasonable accommodation during the application or interview process due to a disability, please contact us at: accommodationsatMKS@mksinst.com .

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