Customer Quality Data Analyst

Customer Quality Data Analyst

Company:

The Boeing Company

Boeing Commercial Airplanes (BCA) is hiring a Customer Quality Data Analyst to help support the team in North Charleston, South Carolina on 1st Shift.

We are committed to providing our team equal opportunity for growth in a stable work environment.

We encourage every teammate to feel empowered to bring their best through creativity, innovation, and diversity, as this drives a positive culture through transparency, safety, quality, and respect.

Above all, employees will be provided the opportunity to seek, speak, and listen within the organization, and they are encouraged to share externally with each Boeing customer to build balanced work relationships.

Position Responsibilities:

• Leads Quality reviews of regulatory, program, and customer requirements ensuring early quality involvement in process and program developments

• Engage and lead stakeholders to ensure a positive customer experience

• Leads stakeholders in analysis of process data, metrics, models and flows to identify root cause of complex problems and development and implementation of preventive or corrective actions

• Maintains KPI dashboards and metrics files using Cognos and other data analytics tools

• Conducts research, compiles and analyzes performance reports and KPIs to continuously improve process capability

• Lead the identification and execution of improvement activities aimed at enhancing customer experience and increasing efficiency

• Leads multi-function, multi-site groups to develop company directives, policies, processes, procedures and metrics to assure program, customer, regulatory requirements, and working agreements are deployed

• Assists in the development of new standard processes and policies relating to customer experience and presentations

• Works under minimal direction

This position is expected to be 100% onsite. The selected candidate will be required to work onsite.

Employer will not sponsor applicants for employment visa status.

Basic Qualifications (Required Skills/Experience):

• 5+ years of experience working Aerospace, Fabrication and/or Manufacturing

• 5+ years of experience in analyzing and presenting data

• 5+ years of experience working with manufacturing, fabrication, or assembly processes and procedures

• 5+ years of experience in SQL, Cognos, PowerBi, Tableau, or other visualization tools

• 5+ years of experience in advanced excel skills (Pivot tables, Charts, etc.)

• 5+ years of experience with Microsoft Excel and VBA Macro

Preferred Qualifications (Desired Skills/Experience):

• 5+ years of experience in Quality

Conflict of Interest:

Successful candidates for this job must satisfy the Company’s Conflict of Interest (COI) assessment process.

Drug Free Workplace:

Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. 

Shift:

This is a 1st shift position.

Pay & Benefits:

At Boeing, we strive to deliver a Total Rewards package that will attract, engage, and retain the top talent.  Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.  

The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.  

The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Pay is based upon candidate experience and qualifications, as well as market and business considerations. 

Summary pay range: $117,300 - $158,700

Language Requirements:

Not Applicable

Education:

Not Applicable

Relocation:

This position offers relocation based on candidate eligibility.

Export Control Requirement:

This is not an Export Control position.

Safety Sensitive:

This is not a Safety Sensitive Position.

Security Clearance:

This position does not require a Security Clearance.

Visa Sponsorship:

Employer will not sponsor applicants for employment visa status.

Contingent Upon Award Program

This position is not contingent upon program award

Shift:

Shift 1 (United States of America)

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