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Maumee, Ohio, United States
Onsite
Position Overview
The Customer Service Intern provides exceptional service to customers while gaining hands-on experience supporting day-to-day customer operations across multiple product lines, including e-commerce, professional turf, and contract manufacturing. This role works closely with customers, sales teams, warehouse personnel, and other internal departments to answer questions, process orders, resolve issues, and support daily administrative tasks. Through these experiences, the intern will develop a strong understanding of customer relationship management, order fulfillment processes, enterprise systems, and the importance of delivering a positive customer experience in a fast-paced business environment.
Key Responsibilities
Competencies Expected of You and Others at This Level
Customer Focus - Building strong customer relationships and delivering customer-centric solutions.
Collaborates - Building partnerships and working collaboratively with others to meet shared objectives
Values Differences - Recognizes the value that different perspectives and cultures bring to an organization.
Optimizes Work Processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.
Instills Trust - Gaining the confidence and trust of others through honesty. Integrity and authenticity
Ensures Accountability - Holding self and others accountable for meeting commitments
Being Resilient - Rebounding from setbacks and adversity when facing difficult situations
What is Expected of You and Others at This Level
Minimal job-related experience
Acquires basic skills to perform routine tasks
Work is prescribed and completed with little autonomy
Works with either close supervision, or under clearly defined procedures
Minimum Qualifications and Skills
High School Diploma or GED equivalent required
Pursuing bachelor's degree in business, supply chain, sales, or related field
0-2 years’ relevant experience required
Strong attention to detail
Ability to manage and prioritize competing demands
Comfortable working in a fast-paced environment
Strong written and verbal communication skills
This job description is intended to give you a general understanding of the role and the type of work involved, but it may not include every responsibility or requirement. Employment with The Andersons, Inc. is at will, which means both you and the Company can end the employment relationship at any time, with or without cause or notice, consistent with applicable law, nothing in this description should be viewed as a contract.
Disclaimer:
The Andersons, Inc. is proud to be an equal opportunity employer and welcomes all qualified applicants. We are committed to creating an inclusive environment and consider candidates without regard to any status protected by law, including race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.
We also prioritize a safe and healthy workplace. The Company maintains a drug-free work environment and may require drug, alcohol, and/or medical testing depending on the role.
To ensure a consistent hiring process, The Andersons, Inc. does not accept unsolicited resumes from agencies that do not have a formal agreement in place and is not responsible for any related fees.
Finally, we want to help you stay informed and safe during your job search. Please note that The Andersons only uses company email addresses, which contain “@andersonsinc.com” or"@theandersons.com", to communicate with candidates via email. If you are contacted by someone about an open job at The Andersons, please verify the domain of the sender’s email address. If something seems unusual, we encourage you to verify communications and report any concerns through TalentAquisition@andersonsinc.com
