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Melbourne, Victoria, Australia
Onsite
Customer Service Officer
Permanent Part Time (22.5 hours / days per week)
Cabrini Malvern Hospital Location
We’re building for the better!
By 2036, more than 150,000 patients will look to us for healthcare every year.
At Cabrini Health we champion community, compassion and career fulfilment. Our teams are united by the shared purpose of making a meaningful contribution to exceptional, patient-centred care in well- resourced, world class facilities that inspire you to perform at your best and continuously grow professionally.
About the Role
We are looking for a proactive and detail-focused Customer Service Officer to join our team at Cabrini Health. Predominantly working across our switchboard operations, with potential roles in concierge and reception areas, you'll benefit from the variety our hospital offers every day. This is an excellent opportunity to work with a healthcare leader and a highly experienced team, all within a secure and supportive organisation.
Our department operates 6:00AM-11PM 365 days a year and flexibility is preferred to work a range of shifts throughout the week, predominantly weekdays.
What You'll Be Doing
Providing exceptional customer service to staff, patients, visitors which may include:
What We're Looking For
Why Join Cabrini?
As a not-for-profit Catholic health service, Cabrini is committed to supporting our people both professionally and personally through a range of benefits, including:
Interested?
To learn more, view the full position description or reach out directly to:
Michael Patane, Team Leader: 9508 1620
Does this sound like your new role? Bring your skills and enthusiasm to Cabrini Health and help optimise the patient experience and health outcomes for our community.
Cabrini Health acknowledges the importance of creating a work environment that is welcoming, safe, equitable and inclusive for people of all backgrounds and abilities. Inclusion is core to our mission.
As part of our commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples.
Working for Cabrini
Cabrini Health is a Catholic, private, for-purpose health service located in Melbourne’s southeast. Inspired by the mission and ethic of care of the Cabrini Sisters, providing quality, compassionate care to our community for more than 75 years.
There is something special about Cabrini Health. Our highly skilled staff and specialists incorporate clinical research, innovative models of care and state-of-the-art technology to deliver the best possible care and outcomes for our patients. We demonstrate our mission to serve our community through outreach programs that support asylum seekers, provide healthcare in rural communities and in underdeveloped countries.
Our size, reputation and growth strategy ensure genuine opportunities for our people to learn, grow and realise potential.
Our values: Compassion - Integrity - Courage - Respect
MANDATORY FOR ALL NEW STAFF TO CABRINI
Employment with Cabrini Health will be based on satisfactory background checks such as professional references, National Police Check, vaccinations for annual Influenza plus a Working with Children Check (WWCC) may also be requested. Vaccination for COVID-19 is highly recommended.