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Dublin, Éire / Ireland
Hybrid
Title: Customer Service Representative
Department: Client Services
Location: City Centre Dublin, Ireland
Salary: €32,100 plus bonus
We are now recruiting for new opportunities with a start dates from January 2027 onwards.
Are you ready to make a real impact? Join Fidelity International as a Customer Service Representative in our modern Dublin city centre office and help our customers solve problems no one else can.
Whether you're starting your career or taking the next step, you'll find an environment built for your success with expert training, ongoing support, and a strong sense of purpose.
About Fidelity International
With over 50 years’ experience, Fidelity helps millions worldwide build better financial futures across 25+ locations. People are at the core of our business and we support each other and take pride in doing what’s right.
Inside the Client Services team
Joining our Client Services contact centre team means becoming part of a supportive community delivering expert client support. From day one, you’ll receive comprehensive training including classroom, digital tools, and hands-on coaching to help you grow and succeed.
Your role and responsibilities include:
Why join us in Dublin?
We’re based in George’s Quay House, just steps from Grafton Street, the GPO, and Trinity College. We offer modern, flexible workspaces designed for both focus and connection, as well as an on-site Barista Bar with coffee, fresh pastries, and made-to-order meals.
A role that offers real rewards:
We offer long-term career stability, a clear development path, and a comprehensive benefits package including:
Your future starts here:
If you’re ready to join a company that offers opportunity, growth, and purpose, we’d love to hear from you. Apply now.