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Customer Service Representative at IDT | Swiftcruit
Customer ServiceInbound Call HandlingTroubleshootingEnglish (B2)Account Support
Company Location
Ciudad de Guatemala, Departamento de Guatemala, Guatemala
Remote Work Policy
Onsite
Location: Zone 4, Guatemala City (100% On-site)
We are looking for a Customer Service Representative to support our Boss Revolution customers. In this role, you will handle inbound voice calls, assist customers with basic account inquiries and troubleshooting, and guide them on how to make the most of our services.
Requirements:
English Level: 75% or higher (conversational / B2).
Previous customer service experience is a plus, but entry-level candidates with no experience are welcome to apply!
High school diploma.
Must be able to work on site at our office in Zone 4.
Strong sense of responsibility, positive attitude, and good interpersonal communication skills.
What We Offer
Morning training schedule.
Two days off (weekdays or weekends).
Real internal growth and promotion opportunities. Law benefits
