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Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in both data resilience and data security posture management, Veeam is built for the convergence of identity, data, security, and AI risk. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide, who trust Veeam to keep their businesses running. Join us as we go fearlessly forward together, growing, learning, and making a real impact for some of the world’s biggest brands.
The Customer Success Renewals Representative is responsible for managing the end-to-end renewal of subscription and maintenance contracts across a portfolio of Commercial customers within an assigned territory.
Working closely with Account Managers, Customer Success, Sales Engineering, and channel partners, you will drive proactive renewal activities, engage customers well ahead of contract expiration, mitigate churn risks, and identify opportunities to grow recurring revenue.
Beyond securing on-time renewals, you will focus on increasing contract value through renewal uplifts, license upgrades, expansion, and cross-selling of Veeam solutions. This role requires a proactive, commercially minded professional who can effectively manage a high-volume renewal pipeline, build strong customer and partner relationships, and deliver predictable renewal and expansion results.
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Veeam Software is an equal opportunity employer and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. All your information will be kept confidential.
Personal data collected during the recruitment process will be processed in accordance with our Recruiting Privacy Notice, which explains how your information is collected, used, and handled in connection with hiring activities. By applying for this position, you consent to this processing.
By submitting your application, you confirm that the information provided, including any supporting documents, is complete and accurate to the best of your knowledge. Any misrepresentation, omission, or falsification may result in disqualification from consideration or, if discovered after employment begins, termination of employment.
