Customer Support Engineer (Tier 1)

We are looking for talented support professionals who are passionate about technology, enjoy working with customers and know how to have fun.

What you'll bring:

• At least one year experience in professionally supporting enterprise customers.
• Basic knowledge of Windows server.
• Basic networking experience.
• Excellent spoken and written English – native language level.
• Ability to work under pressure with multiple internal and external customers.
• Great communication skills.
• Familiarity with scripting languages (PowerShell).
• Knowledge of VDI (Citrix/VMware) virtualization solutions.
• Availability to work the evening shift, from 12:00 PM to 9:00 PM Pacific Time (PT).

Why You'll Love It Here:

• Global, Not Isolated: You'll work with a diverse team spanning the US, EMEA, and Israel. We're known for our vibrant social culture, and once a year, the entire global company comes together for a major offsite to reconnect in person.
• Meaningful Impact: Make a real impact from day one, working with cutting-edge technology in a fast-paced, global environment.
• Collaborative & Growth-Driven: Join a collaborative, empowering culture where learning and professional growth are encouraged.
• True Flexibility: We offer a hybrid model. We care about the output of your expertise, not the hours you spend in a specific chair.

Ready to join? Apply now and help us shape the future of IT and employee experience.