Who We Are
At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.
The Role
Kyndryl's Cyber Resilience & Connectivity Practice is helping organizations build trust, resilience, and security in an increasingly complex digital world. As cyber threats continue to evolve, Identity has become the foundation of modern security architectures, enabling organizations to securely manage access, reduce risk, and accelerate digital transformation.
We are seeking a Customer Technology Advisor specializing in Identity, Privileged Access Management (PAM), and Zero Trust Security who combines deep technical credibility with strong business development and consulting capabilities.
This is not a traditional delivery-focused architecture role.
Success in this position will be defined by your ability to build executive relationships, develop opportunities, influence security strategies, and help clients realize measurable business outcomes through Identity-centric security solutions.
As a trusted advisor, you will engage directly with CIOs, CISOs, Chief Risk Officers, and senior business leaders to shape security roadmaps, identify transformation opportunities, and position Kyndryl as a strategic cybersecurity partner. You will leverage your expertise in IAM, PAM, and Zero Trust to drive meaningful conversations that translate business challenges into actionable security strategies.
You will play a critical role in expanding Kyndryl's Cyber Resilience & Connectivity footprint by identifying new opportunities within existing accounts, cultivating relationships with prospective clients, and supporting pursuit teams throughout the sales lifecycle. Working closely with Kyndryl Consult, Client Partners, Sales Leaders, Alliance Partners, and Delivery Teams, you will help drive growth across the Canadian market.
In this role, you will focus on:
Customer Success
Commercial Success
Distinctive Expertise
Market Leadership
People
Your Future at Kyndryl
When you join Kyndryl, you're not just joining a company, you're entering a space of opportunity. Our partnerships with leading technology providers and industry alliances provide access to world-class training, certifications, and professional development opportunities.
Whether you aspire to become a security consulting leader, a practice executive, or a business growth leader within cybersecurity, Kyndryl is committed to supporting your development and career journey.
Who You Are
You're recognized by clients and colleagues as someone who can bridge the gap between technical security expertise and business outcomes.
You have a strong understanding of Identity and Access Management, Privileged Access Management, and Zero Trust principles, but equally important, you know how to engage executives, uncover business challenges, create opportunities, and build trusted relationships.
You are consultative, commercially aware, and comfortable operating in highly visible client-facing environments where success depends as much on influence and relationship-building as it does on technical expertise.
Required Skills and Experience
Preferred Skills and Experience
This position requires the employee to work on a regular basis with Kyndryl stakeholders located in other Canadian provinces, the United States, or internationally where English is the common language, making knowledge of the English language a requirement for this position in addition to fluency in French.
Being You
The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We believe in growth, and we’re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging — being a valued, respected, trusted member of the team — is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That’s The Kyndryl Way.
What You Can Expect
Your career with us isn’t just a job—it’s an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health—because we know that when you feel your best, you do your best.
From your very first day, you’ll dive into impactful work that powers the systems our customers rely on every day. You won’t just contribute—you’ll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.
We’re here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you’ll have everything you need to thrive and evolve. You’ll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities—from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you’ll be part of a culture that values empathy, restless learning, and a devotion to shared success.
We want you to thrive here—and we’re committed to helping you do just that. Ready to make an impact? Join us and help shape what’s next.
Get Referred!
If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.
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Toronto (KCA51701) HQ
Hybrid