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Wilmington, Massachusetts, United States
Hybrid
If you are wondering what makes Trimedx different, it's that all of our associates share in a common purpose of serving clients, patients, communities, and each other with equal measures of care and performance.
It is truly a culture like no other — We hope you will join our team! Find out more about our company and culture here.
Summary
The Cyber & CE Information Technology Technician is responsible for supporting the cybersecurity, operational readiness, and lifecycle management of medical equipment and connected clinical technologies within healthcare environments. This position combines clinical engineering knowledge with medical device cybersecurity practices to ensure the safe, secure, and compliant operation of network-connected medical devices. The role works closely with Clinical Engineering, Healthcare Technology Management (HTM), Information Technology, Information Security, and equipment manufacturers to support vulnerability remediation, software and firmware patch deployment, operational verifications, and implementation of compensating controls. This position requires regular travel to customer sites throughout Delaware, New Jersey, Pennsylvania, and Maryland.
Responsibilities
Connected Device & Medical Equipment Support
• Support the deployment, configuration, and lifecycle management of medical equipment and connected clinical technologies.
• Maintain accurate medical device inventory, configuration, and asset management records.
• Coordinate with manufacturers and healthcare organizations to schedule and deploy approved operating system, software, and firmware updates.
• Conduct operational verifications before and after patching, upgrades, configuration changes, and remediation activities to confirm equipment functionality and clinical readiness.
• Document testing results, operational verification outcomes, and system readiness following remediation activities.
• Support medical device integration and connectivity initiatives involving DICOM, HL7, TCP/IP, and related healthcare technologies.
• Review manufacturer guidance and cybersecurity advisories to identify required actions for affected medical devices.
Cybersecurity & Compliance
• Conduct medical device cybersecurity assessments and vulnerability management activities.
• Apply security updates, operating system patches, software updates, and firmware upgrades to supported medical devices.
• Perform and document operational verifications following patch deployment and remediation efforts.
• Implement compensating controls when security patches are unavailable or cannot be deployed.
• Support network segmentation, firewall rule implementation, access restrictions, endpoint protection, and monitoring capabilities.
• Support compliance with HIPAA, privacy laws, and healthcare security standards.
Project & Program Support
• Collaborate with internal teams, vendors, and clients to align technical activities with project goals.
• Prepare technical updates, documentation, and status inputs for reports and communications.
Operational Support
• Travel regularly to healthcare facilities throughout Delaware, New Jersey, Pennsylvania, and Maryland.
• Perform on-site device assessments, cybersecurity reviews, operational verifications, and remediation support activities.
• Maintain technical documentation, validation records, and customer communications.
• All other duties as assigned.
Skills and Experience
• Minimum 3 years of experience in technology, biomedical, clinical engineering, or a related field, including at least 1 year supporting cybersecurity or related activities.
• Experience supporting medical equipment, Healthcare Technology Management (HTM), or Clinical Engineering programs.
• Experience deploying software, operating system, and firmware patches to medical devices.
• Experience conducting and documenting operational verifications following configuration changes or patch installation.
• Knowledge of medical device cybersecurity principles, vulnerability management, and compensating controls.
• Experience with networking technologies, communication protocols (HL7, DICOM, TCP/IP), and healthcare information systems.
• Familiarity with HIPAA, security standards, and regulatory guidelines.
• Ability to travel routinely throughout Delaware, New Jersey, Pennsylvania, and Maryland.
Education and Qualifications
Associate’s degree in Biomedical Engineering Technology, Clinical Engineering, Biomedical Equipment Technology, Information Technology, Cybersecurity, or a related field is required, or equivalent experience. Bachelor’s degree preferred.
Industry certifications such as A+, Network+, Security+, or related credentials are a plus.
#LI-Hybrid
At Trimedx, we are committed to cultivating a workplace culture where every associate feels valued, supported, and empowered to thrive. This culture reflects our belief that our people are our foundation, their well-being is essential, and shared success is built through meaningful work, recognition, and opportunities for growth.
We embrace people’s differences which include age, race, color, ethnicity, gender, gender identity, sexual orientation, national origin, education, genetics, veteran status, disability, religion, beliefs, opinions and life experiences.
Visit our website to view our Workplace Culture Commitment , along with our social channels to see what our team is up to: Facebook, LinkedIn, Twitter.
Trimedx is an Equal Opportunity Employer. Drug-Free Workplace.
Because we are committed to providing a safe and productive work environment, Trimedx is a drug-free workplace. Accordingly, Associates are prohibited from engaging in the unlawful manufacture, sale, distribution, dispensation, possession, or use of any controlled substance or marijuana, or otherwise being under the influence thereof, on all Trimedx and Customer property or during working/on-call hours.
Trimedx may also provide associates with benefits that include health/dental/vision, HSA/FSA, matching retirement plans, paid vacation and parental leave, adoption/infertility assistance, and more!